The Black Bull Inn Reviews Summary

Food Quality

Pros:

• "Excellent menu and food which most was gluten free."
• "The steak was cooked to perfection."
• "The portion sizes were good and the quality was fantastic."
• "Had a wonderful meal of venison haunch with black pudding and butternut squash."
• "Just had a Venison and Red Wine Pie here and it was absolutely beautiful."
• "Food was incredible, and good portion sizes."
• "Both were very tasty. Would recommend."
• "The food here is excellent. Well priced quality meals with daily specials."

Cons:

• "Unfortunately can’t say the same about the chips, rock hard teeth breakers."
• "My partner’s Vegan burger turned out to be a bland, cheaply done veggie pattie type thing."
• "The gravy was thin and the chips undercooked."
• "£14 for venison sausage and mash which was 3 very small sausages and a very small amount of mash."
• "Food was not to my standard quite pricey for what we had."
• "Breakfast was as poor as it comes ! with under cooked or overcooked everything ?"
• "Disappointed with the lack of vegetarian options and small menu."
• "Had a large fish & chips and you would have thought it was a small."

Service and Atmosphere

Pros:

• "Service was very good and friendly."
• "The staff were very friendly and great with our 4 year old son."
• "Great service, delicious food and simple, comfortable decor."
• "The service was slick and well practised."
• "Staff were very busy but still managed to be polite and attentive on a busy Sunday evening."
• "Staff very welcoming and excellent service."
• "The staff were great, really friendly and efficient."
• "Fantastic pub food was delicious service is friendly quick and professional."

Cons:

• "Customer service by this waitress in particular was pretty dire."
• "Was disappointed by the conversation between management and staff which happened in front of me."
• "Poor customer service. Waited 30 minutes for a soup and 55 minutes for main course."
• "The person on the front desk...omitted to mention 'by the way, the kitchen closes at 9, so you should order now if you want to eat'."
• "Had a long wait for our starters 3/4 of an hour but lovely when it arrived."
• "No attempt was made to offer a sandwich or an alternative, she just turned and left."
• "When we arrived there were a lot of questions regarding our booking... The service was very slow considering it wasn't very busy."
• "Disappointed, not what we thought, went for tea and cake no cake at all after taking our money but got a refund on the disappearing cake, won't be back sorry to say."