Crouch End Picturehouse Reviews Summary

Seating and Comfort

Pros:

• "The seating is super comfortable in the cinemas and I loved the private viewing screen which was a great idea for a kid's birthday!"
• "Very comfortable seats including 2-person sofa seats."
• "Love the sofas at the back."
• "Seats are excellent, projection and view of the screen is excellent."
• "Super comfy chairs (the reclining ones are the best)."
• "Comfortable seats that can recline slightly, good size cinema and unobstructed view with raised seating."
• "Nice and comfortable screens. Two screens with reclining seats."

Cons:

• "The main screen is disproportionately small for the number of seats."
• "Comfortable seats, but your view can be partially blocked by the head of the guy sitting in front of you."
• "The layout downstairs makes for a cluttered and crowded atrium when busy."

Staff and Service

Pros:

• "Great cinema, staff are friendly and the screens are great."
• "Friendly staff, attracts fairly normal cinemagoers, I.e. not on their phones or talking loudly."
• "The staff were excellent being very helpful, friendly and efficient."
• "Very friendly staff, baby friendly viewings a few days a week."
• "The most delightful, helpful, upbeat member of staff Andrew enrolled me into the Silver Screen membership."
• "Lovely staff, great seating and screens."
• "Great friendly staff."

Cons:

• "Sadly this place has dramatically dropped in standards."
• "The representative he spoke to first refused to help change the tickets - the second person said the computers were down."
• "Dirty, sassy staff, overpriced for what you get."
• "One of the worst Picturehouses... I've continually found the staff unhelpful and rude, in particular the ginger teenage girl."
• "Just had the worst experience ever! Got laughed at by staff, super unprofessional!"
• "What an unprofessional manager on duty tonight."
• "Very rude American women at the desk."

Facilities and Cleanliness

Pros:

• "Great atmosphere. Lovely clean comfortable screen."
• "The screen itself was very clean, clear and well calibrated."
• "Pleasing architecture, nice front of house and bar, and good quality screening rooms."
• "It's a great cinema. Massive screens, clean and has a variety of movies including oldies."
• "Very comfortable seats in cosy movie theatres."
• "Nicely furnished screen rooms, welcoming staff, decently priced beer 🍺 and wine 🍷 with or without a membership discount."
• "Beautiful, multi-functional space, so lucky to have this in Crouch End!"

Cons:

• "Looks dirty inside. The guy at security looks drunk and keeps nagging everyone going pass even after they've shown tickets. Odd place."
• "Very dirty cinema and overpriced, NOT WORTH THE TRIP."
• "The venue might be great, but unfortunately I had a terrible experience watching the 9pm showing of Joker on Friday."
• "Although priced competitively."
• "The layout downstairs makes for a cluttered and crowded atrium when busy."
• "First time in many years, I got to experience appalling service this week at Crouch End Picturehouse."
• "Great space, comfy cinema seating but zero heating in the restaurant bar and back room areas."

Value for Money

Pros:

• "This is a great cinema with very comfortable seating, beyond the standard of other chains, although priced competitively."
• "Love this quiet little spot. Comfortable, great prices."
• "If you become a member (£62 per year), you get 2 free screenings a week, free non-alcoholic drinks and massively discounted tickets to other screenings."
• "Membership discounts make it worth getting and the screens are comfortable and patrons respectful (quiet) in screenings."
• "Nicely furnished screen rooms, welcoming staff, decently priced beer 🍺 and wine 🍷 with or without a membership discount."
• "Although priced competitively."
• "Cycling parking provision is excellent."

Cons:

• "The snacks for taking into the screens are eyewateringly expensive for some reason."
• "Nicely laid out and comfortable cinema - but is it really worth £14.80 per film vs £5.99 at the Vue Wood Green."
• "It is quite expensive, and I've always found the service just okay."
• "The pricing is also punchy."
• "It is very expensive....bought 2 tickets and it cost £29 which is way above normal prices."
• "Very nice cinema, but the tickets are overpriced."
• "A bit pricey."

Food and Snacks

Pros:

• "Nice veggie burger in the restaurant on the 1st floor."
• "Good food and drink options as well."
• "Nelson have a lovely selection of movies snacks even healthy posh chocolate's and vegan treats,coffee, scales, and frozen yoghurt."
• "The restaurant upstairs serves nice food too."
• "Health snacks are served here, which is a bonus!"
• "Lovely décor, friendly & fun staff, especially the kid's club monitors."
• "Very nice cinema. Superb sound and picture quality (not too loud). Big comfortable seats and top-notch restaurant and bar."

Cons:

• "Stay away from their popcorn."
• "The restaurant was unfortunately disappointing, the food we ordered, the wings and mac n cheese left much to be desired."
• "Families queueing out the door, one person serving. Other staff walking around trying to look busy but no bothering to help. Standards really dropped. Awful service and rubbish popcorn."
• "I do love this place, and their selection of snacks and food. Although the staff are slightly disorganised, and it doesn't quite go as smoothly as one would hope, it has a really nice atmosphere and interiors. Their 'jerk' (not really jerk at all) chicken is to die for!"
• "Absolutely live the cinema here but on trying the food for the first time I was aghast upon ordering some 'Artisan Bread' to be given the sum total of one slice which was served along with 10 sugar cube size pats of butter for £3!!"
• "Great venue but be prepared for a very bad kitchen. Waited an hour for food that had to be sent back because it was under."
• "The food is ok but I wouldn’t pick it as my first choice, the place is good but the tables could do with more cleaning attention."

Programming and Film Experience

Pros:

• "I've been a member at Picturehouse for two years and love it."
• "I know it’s a chain, but it feels local and boutique while having great big screens and really comfy seats."
• "Fantastic cinema with a good mix of smaller independent movies and big blockbusters."
• "Great cinema, good seats, quality sound."
• "I highly recommend the Crouch End picture house. The acoustic is good and the seats proper modern cinema seats, with high backs and a place to put a drink."
• "Has a traditional movie theatre feel to it and seats are spacious, comfortable and recline airline seat style."
• "A cinema with extras and a great atmosphere. Comfortable seats - including sofas - good sound and picture."

Cons:

• "The graphic demonstrations of murder, mayhem and miscarriage were way, way over the top."
• "The singing is divine; it was really utterly beautifully sung."
• "I normally go to Finsbury Park Picturehouse, but I saw Babylon here as it was at a more convenient time, and the sound set up was awful."
• "Went to watch the new mission impossible film earlier and the sound mixing was way off."
• "The blood and gore were ridiculous, really ridiculous."
• "The venue might be great, but unfortunately I had a terrible experience watching the 9pm showing of Joker on Friday."
• "Unfortunately, nothing was done about the heating in the cinema, it got warmer and warmer with people continuously getting up to leave and get glasses of water."