Honest Burgers Spitalfields Reviews Summary

Staff and Service

Pros:

• "The staff really went above and beyond to make me feel welcomed and taken care of, without being too intrusive."
• "Overall an amazing place with a really chill vibe and very helpful staff."
• "All the waiters and waitresses are really considerate and have a great vibe."
• "Exceptional service! The receptionist/guest manager was all over the place. The staff were as well super nice making jokes and creating a great atmosphere."
• "Rare to receive such great service. Full marks to the team here!"
• "The waitresses were super friendly and helpful giving us a large table and space."
• "Was impressed by the friendly staff and speedy service."

Cons:

• "Half the orders were incorrect."
• "It has been so horrendously loud I could not enjoy my food at all."
• "We placed an order online for a pick up at 12:15, we got our food more than 20min later."
• "I was then passed onto, I’m guessing, the manager who I spoke to earlier. He basically said it’s not his problem that my food was destroyed and he can do nothing."
• "It took at least 15 minutes to order, and another 30 minutes to receive our food."
• "At this branch the staff were not too friendly and pretty inattentive."
• "The manager seemed nice, but the quality of the food and service was bad."

Food Quality

Pros:

• "Servers were amazing my and food was one of the best I’ve had in honest."
• "Cracking burgers!! Soo many options including gf and vegan."
• "Easily one of the best spots in London for burgers in a scene which is very saturated right now."
• "Best Burger in London so far. Also the prices are very fair - definitely will come here again!"
• "Each restaurant stocks a couple of beers/ales from local suppliers which you can't get at other Honest restaurants."
• "Fries here are amazing!! Burger is good, not the best but definitely solid enough."
• "The food was amazing, and it was cooked to my preferences."

Cons:

• "The honest burger was amazing but a little too dry."
• "It seems like a bit of gyp that sauce is 1-2£."
• "Burger was just a thick Pattie nothing wow about it for me."
• "I ordered Fritter burger but it was spicy for me🥵 So I couldn’t eat all."
• "The burger was simply raw. Only the batter was cooked."
• "Too noisy, fries were not good and onion rings had a strange seasoning that was too strong."
• "The chicken had no taste or if it did it was masked by a sauce that I couldn't describe and didn't find pleasant."

Atmosphere and Ambience

Pros:

• "Seating by the window, with this lovely rosmary plant :) super cosy!"
• "Always a pleasure never a chore."
• "I loved the ambience of the place, and also the staff were so kind and attentive, was so friendly as well!"
• "Like the chilled, low light canteen style ambience."
• "The atmosphere absorbs you... and the people who work here look like they want to be here!!!"
• "The atmosphere of the place is welcoming with great staff in every location."
• "It's a cool environment for a couple, group of friends or family."

Cons:

• "The music was way too loud."
• "Unfortunately I haven't got to eating there. After my party of 4 went in we were immediately asked out to wait in the cold."
• "Standards slipping?"
• "This chain sacrifices comforts for their rustic hipster look."
• "The atmosphere may be good for a group of young drunk people but definitely not good if you want to have a chill afternoon or just lunch."
• "Really disappointed in this place. Went this Sunday and it wasn't very busy but the service was incredibly slow."
• "Utterly terrible experience, especially given the price and the fact that I was their only customer at the time."

Value for Money

Pros:

• "Best Burger in London so far. Also the prices are very fair - definitely will come here again!"
• "Very competively priced."
• "Great service and nice drinks at a good price."
• "Price is very reasonable between £10 and £13 for a burger and chips."
• "Prices are well worth it!"
• "Much greater value for money than the local pubs of central London which serve sub-quality burgers at over inflated prices."
• "Really good burgers and for central London really reasonable price as so many places now charge extra for chips."

Cons:

• "And the prices is way too high. I bought chips and a lemonade today for lunch £6.50."
• "It seems like a bit of gyp that sauce is 1-2£."
• "Don't waste your money on the sauces which are £1, they weren't worth it."
• "Yet they charging £3.5 for fries. Scam Burgers."
• "And yes, paying £13 for this is absolute madness."
• "Food is generally okay but is expensive for what it is."
• "It’s not a 5* experience though as I think the size of the burger has gotten smaller and the price has gone up."