Address: Unit 1072, Westfield Shopping Centre, Ariel Way, London W12 7GF, United Kingdom
Phone: +442087491246
Rating: 4.2
based on 258 reviews.
Burgers
Pros:
"Absolutely the best burger I have ever tasted and I love burgers."
"The mighty is my favorite. It has everything you want from a burger! The size, patties!"
"Burgers are delicious, kiwi burger every time. Milkshakes are to die for."
"The burgers are decent size and not too expensive."
"The meat was amazing, perfect medium rare cooking and really tasty."
"All the chicken is halal, and the burgers were delicious!!"
"The food is superb, burgers cooked as requested, juicy and very tasty, and the condemments are extremely mourish."
Cons:
"Went here for lunch because we wanted halal burgers... the burgers here were below average and not worth going out of your way for."
"The resulting chicken burger was bland."
"Really disappointing, stringy chicken, burnt in some parts, and the burger did not have much flavour."
"Burgers were very small and bland."
"The first time I visit the place, the hamburgers are super dry without any flavor."
"The burger was rather dry, no salt in chips, they don't have chilli sauce either just to spice the flavours up."
"The patty tasted like charcoal."
Service
Pros:
"Staff were really helpful and food was delicious."
"The rest of staff are very kind and polite and we got our meal and drinks on time."
"Her and her team looked after us so well! They were very accommodating and provided us with great service with a smile!"
"Ricky is an excellent ambassador for GBK. He is very helpful & catered to our needs."
"The waiters were really sweet and we gave them a big tip."
"Our waitress was sweet and helpful."
"Really friendly customer service, even if they were busy."
Cons:
"I don’t recommend, the service was 0. Was seated and waiting for 15 minutes and asked someone twice to take out order but only came as they saw us leaving the restaurant."
"But no staff came to ask us if we needed another drink and no one was interested in getting our bill for us to pay."
"Service was very poor. The waiting staff were either overworked or simply disinterested."
"Service was lacking enthusiasm and there was a table of 29 children so pretty noisy."
"Service was not the best with sides not arriving and when followed up with staff then arriving when the meal was finished."
"But the service was really awful."
"The music is too loud and service is forgetful."
Price
Pros:
"It was also very reasonably priced."
"Meals were well priced and tasted good."
"Great food and service at a fair price."
"Plus, with the 25% Tastecard discount you can’t go wrong."
"Nice big open space and big windows so it's nice and bright in there when the Sun is out."
"Really good place for a burger."
"GBK is one of the best places to eat great burgers. Always good and cooked with fresh food, often original, there is enough choice for everyone: meat lover as well as vegetarian."
Cons:
"For 2 chicken burgers and 1 chips and 2 waters and 1 coke zero £34 is a rip off."
"Meals crazily overpriced and the size didn't even fill up a 10 year old child."
"I’m a student, these prices are ludicrous."
"Prices like £30 for starter, burger, chips and drink."
"Optional service charge” of 10% was very much mandatory. With it I paid over £22 for a burger, chips, and a famous GBK milkshake."
"Overpriced burger and small amount of 'skinny fries' definitely not worthed...also chicken quality was not even great."
"Can be a little expensive for what you get (average £10 for a burger on its own)."
Cleanliness
Pros:
"The restaurant is clean, welcoming and has a brilliant atmosphere."
"Clean and spacious toilets."
"The place was well lit and had very clean washrooms."
"Staff were pleasant and efficient and the restaurant was clean."
"Nice gaf though."
"The sweet potatoes chips and the bacon mayo are highly recommended!"
"The Chunky Skin-on Fries tasted nice."
Cons:
"The fries were raw potatoes, maybe fried for 1/2 minutes, that was very sad."
"There wasn't any soap in one of the bathrooms."
"Restaurant was very loud and lots of screaming Kids."
"The restaurant felt grubby. Tables everywhere not cleared, table tops were sticky and toilets were filthy!"
"Sat for 10 mins and gave up sitting around a mess and staring at dirty tables."