Address: 30A Barking Rd, London, E16 1EQ, United Kingdom
Rating: 3.9
based on 111 reviews.
Cleanliness
Pros:
"The gym is quite clean and nice and the people working there are friendly."
"The showers, changing rooms and the toilets are always clean which is so good."
"Well after training into the gym for a month i saw some positive changes in the gym environment and quality of the hygiene."
Cons:
"The floors are absolutely disgusting and have probably never been cleaned."
"They don’t have a cleaning service so expect to see dirt, dust, greasiness, stains in every corner of the gym, changing rooms, bathroom seems like haven’t been cleaned in ages, the floors are full of stains and dust."
"Other thing is the bathrooms and toilets - standard of cleaning is poor."
"Standard of cleaning in toilets/ changing area/ general is very poor."
"It's not very clean, you can see a lot of dirt accumulated around the machines that has not been cleaned for years."
"Toilets are always smelling disgusting."
"It was so dirty, I don't think the gym has a regular cleaner."
Customer Service
Pros:
"Quincy is a 'Personal' Trainer - and he takes that 'Personal' bit very seriously."
"Team are very friendly however manager does not offer good customer service!!!!"
"The rest of the team have great customer service and it is a shame that they are manged by someone that doesn't seem to demonstrate the best customer service skills."
"The staff are always nice and welcoming and say hi and bye."
"Most importantly, staff are GREAT - never been in a friendlier gym environment, lots of help available to reach goals."
"The staff are lovely and helpful. I joined in January and everyone has been welcoming."
"The team are exceptional! Especially Dave, he will treat you like family and make sure you're always welcome."
Cons:
"SCAM CROOKS.DON'T CARE THEIR CUSTOMES"
"The management offered no assistance and showed little care or concern."
"Horrible customer service!!"
"Very unhelpful indeed especially Vaida!!"
"If you complain to the staff they lie on your face, try to argue with customer and gives u bad attitudes."
"The customer service is really disappointing."
"Extremely RUDE and PATHETIC staff with no sense of customer services."
Facilities & Equipment
Pros:
"Its placement directly by two transport stops (The nearby station and bus stop) make this a fantastic inner-city gym for workers and students too."
"It has added value by having a sauna and hairdryers in the women's area which makes it very women friendly."
"This Gym is fantastic value for money and offers state-of-the-art equipment and professional training for incredibly low cost."
"Good equipment and services."
"Full set of free weights with multiple benches and two squat racks."
"The gym is furnished with plenty of newly refurbished equipment able to rid boredom in your workout."
"Very good gym, lots of machines and free weights, sauna, cycling classes etc."
Cons:
"NO Wi-Fi or signal at the gym."
"There have been two occasions where someone has actually bumped into me while I have weight on my back when squatting."
"Most of the lockers are already occupied or reserved, so if you come on the rush hours, you don't have any storage available."
"The womens section too small and literally has 7 equipments to use which i find very unfair."
"Equipment is not enough in ladies section and area is small ladies section."
"Mismatched weights were absolutely everywhere in a mess."
"Weights area over subscribed and under equipped."
Value for Money
Pros:
"All in all it’s a great gym at an affordable price."
"Best value for money, highly recommended."
"Outrageous value, I only train mornings so bought an off peak annual membership and it works out under £14 a month."
"Can't recommend this gym and it's facilities enough."
"Great value gym! I have been going there for years."
"Good value gym, especially if the yearly payment is made."
"It’s a great gym at an affordable price."
Cons:
"For £30 it doesn't give value for money."
"The gym is very cheap but I recommend paying the extra money and going elsewhere if you can."
"Been a member for many many years was looking to renew my off-peak annual membership for £150 but the owner decided to increase the price to £220."
"Your gym membership will be cancelled automatically and you will have to pay again for the JOINING FEES."