Address: Fore St, Tintagel, PL34 0DA, United Kingdom
Phone: +441840770461
Rating: 4.5
based on 238 reviews.
Staff and Service
Pros:
"Staff were friendly and helpful."
"All the staff I spoke to were lovely."
"Joe made sure we were well looked after and had a good laugh with us."
"Staff were very friendly and accommodating, dinner was delicious and breakfast was amazing."
"The service was very efficient, the staff were working very hard and were so polite and friendly."
"Friendly staff assisted with the wine selection and for desert I had a lovely brownie."
"The staff are very accommodating, sweet and funny."
Cons:
"Their wifi is not working on android. It always says Connected, can’t provide internet."
"The 'Manager' was very insincere about are complaints and any queries we raised throughout our stay."
"The people working are very rude."
"There service is very rude."
"The people working here refuse to help."
"The WIFI at this pub, hotel is not working."
"The staff rudely interrupted our meal in the restaurant to discuss the cleaning."
Food Quality
Pros:
"The food was incredibly fresh and delicious."
"Couldn't fault the food but the rooms and service could have been improved vastly."
"Great food here after a long day walking on the coastal path. Ambience was slightly strange with romantic lighting but quite upbeat music."
"The Rock moules were some of the best we have had, not too salty and delicious."
"The food was a very pleasant surprise as well. It's really well cooked and sourced locally."
"The food is delicious, see my breakfast photo."
"Delicious food delivered with friendliness and efficiency."
Cons:
"The food that was ordered for our room was incorrectly cooked and leaving us with some inedible food."
"The chicken was very dry and was mostly substituted which I wasn’t asked about."
"Only 3 deserts... Which was very disappointing especially when one of the 3 was basically cheese and crackers."
"Our food ranged from very good (burgers) to disappointing (risotto and macaroni cheese)."
"The menu was limited and didn’t cater well for children."
"Most of the food was nice enough but £17 mussels were in a basic watery sauce."
"Food was tasty and well presented but expensive and the sharing platter for 2 was not enough for 2."
Accommodation and Facilities
Pros:
"Room was so lovely, bathroom amazing, clean and wonderful smelling potions."
"The room was so lovely. Clean and had everything we needed."
"Our room no 1 which is located at the rear of the building was very cosy and and nicely decorated."
"The rooms are super comfy and well designed."
"We stayed here for 3 nights, beautiful cosy room. Immaculate and everything to hand, tea, coffee and toiletries."
"I had a superb single room with an ensuite shower & toilet, super clean, my bed was very comfortable."
"Our garden suite was amazing! Spacious, luxurious and the private garden from our patio was really lovely and quiet as was every night we stayed here."
Cons:
"No plug for sink and no hot water but was rectified with a small rebate."
"The twin room was clean however very tired looking."
"The place was freezing cold. There were woodburners/open fires, but none were lit."
"No positive comments regarding WiFi or facilities."
"The room was very unhygienic and noisy with dog food and lots of dust."
"Issues with plumbing involving the toilets and bathroom seriously need addressing."
"When we did finally get towels and beds made up we then found the room to be too small for 2 people even though it was a double."
Value and Pricing
Pros:
"As somewhere to stay the Malthouse is in totally different class to the larger pub just up the road and, unbelievably, cheaper too."
"Great value for money too."
"The prices were really good considering the top quality of the food."
"Lovely birthday evening and for the quality of the food reasonably priced."
"Food was fantastic and good servings as well."
"Food was excellent if a little pricey."
"However the manager compensated by offering a free meal."
Cons:
"Overpriced with embarrassingly small food portions."
"Great location but need to look at their price to portion size ratio."
"The high food prices didn't reflect the quality sadly."
"The vegan/ veggie option of a stir fry was a plate of fried various vegetables but at a price of £13 we thought was very steep."
"Not impressed poor choice of food and overpriced."
"The roast was pretty average, and a little over priced if I'm honest."
"Unfortunately, the room was incredibly small and the bed was really uncomfortable, so we didn’t get a good nights sleep. We also had dinner there, and although my food was fine, the paella was extremely poor and overpriced."
Atmosphere and Location
Pros:
"Great location for the castle and coastal walks."
"The atmosphere and decor is lovely."
"Nice atmosphere."
"The atmosphere added to the experience, a very cosy and enjoyable evening was had by both of us."
"A really lovely atmosphere."
"Great location, right in the centre and just a stone's throw from the path to the beach & castle."
"Beautiful venue, tastefully restored."
Cons:
"The place is centrally located in Tintagel, we parked for free in their carpark."
"The whole place closed early at 21:30 because they'd had a very busy day, and having enduring truly lousy service* from the waiting and bar staff, we didn't mourn this, as we weren't ourselves inclined to stick around to spend more money."
"The room was very unhygienic and noisy with dog food and lots of dust, plus an array of foul language and a constant humming from the kitchen below."
"Our stay, in room 8 was very pleasant but was somewhat noisy being situated over the kitchen."
"They also seem to have an ant problem which is very irritating when you're trying to eat your food, 5 or so of them flying around our table."
"The room did smell a little. The carpet was a bit grubby with stains and could do with a freshen up."
"The menu looked to be very summery and high end expensive, with no traditional warming pub grub and decent kids menu."