Angels Hotel Bar & Restaurant Reviews Summary

Food Quality

Pros:

• "The food was absolutely tremendous."
• "The food was amazing and great value for money, I have paid more in the past for far lesser quality food."
• "The food was fantastic."
• "The food as always was first class and plentiful."
• "Family meal for 4 absolutely loved it food was amazing."
• "The food really did taste as good as it looks."
• "Food amazing especially the steak pie just like the way my grandmother made it."

Cons:

• "The food was ok but my dad's fish was dry and overcooked my steak pie was Ok but the meat was chewy."
• "The chicken pakora starter I had was hard, chewy and rubbery."
• "Steak was bit fatty chicken was cold."
• "The chicken was undercooked."
• "Sticky toffee pudding tasted like a bath sponge."
• "Their classic lasagne is just mince beef with red cheddar cheese."
• "Battered fish and chips - greasy and bland."

Service

Pros:

• "The staff really couldn't do enough for us."
• "Comfortable seats, very friendly and efficient staff - 10 out of 10 for the staff."
• "We were seated immediately and served quickly."
• "The staff where very attentive."
• "Service was excellent, efficient, courteous and friendly."
• "Staff are always running around making sure you are ok and if you need anything else."
• "Service by Jodie and other staff was impeccable."

Cons:

• "Service was very very poor."
• "Just been for mothers day Breakfast and I have left absolutely disgusted with the service and attitude from the manager."
• "So so noisy and inexperienced staff."
• "Service for diner was very slow and so was the barstaff."
• "Waited 30 minutes for 2 separate drink orders, mistakes happen but not twice."
• "Drinks service was very slow."
• "Sadly the service was very slow at all parts of the meal (eg took about an hour for main courses to arrive)."

Ambiance and Decor

Pros:

• "The building itself is beautiful, inside and out and clearly very well maintained."
• "Wow ... stunning interior decor."
• "The atmosphere was great and there was a choice of sport on the TV."
• "Otherwise start to a good night out."
• "The venue is gorgeous and so comfortable."
• "Place looks lovely after the recent refurbishment."
• "It's such a lovely cosy atmosphere throughout the restaurant and bar."

Cons:

• "The noise was horrendous."
• "Room with dated furniture, cracked glass tops, shower is too small."
• "Half point off for men’s toilet being out of order and a disabled toilet always being full, and another half point off for lipstick mark on two out of five of the wine glasses."
• "The general manager Danny, who was on the door, was refusing us access and accused my partner of being drunk."
• "The only negative I have is the noise on Thursday/Friday nights as the rooms are directly above the pub."
• "Blind in room was broken and is a street light shining into window all night."
• "The atmosphere was very loud... when you are in a restaurant trying to have a conversation and you cannot hear your family talking as other tables were shouting and blowing party whistles it is not pleasant and none of the staff intervened or told them to lower their voice."

Value for Money

Pros:

• "The food was amazing and great value for money, I have paid more in the past for far lesser quality food."
• "Good was fantastic and the 2 for 1 menu makes it very affordable."
• "Also do a great lunch deal on 2 and 3 courses or a 2 for 1 on pre theatre mon-thur."
• "Highly recommend. They have what they call the Twilight menu and 2 courses is only around £9 each."
• "Food was absolutely fantastic and very reasonably priced."
• "Very reasonable prices."
• "It is not very expensive which is unusual as it is part of a hotel."

Cons:

• "Here we found we were being charged £7.60 for 2 vodka n cokes or £9.00 by some bar staff!"
• "Waaaaay over priced, £12.95 if I remember correctly."
• "Considering, the only things that were eaten, were the starters, hard chips, two steak dinners, and 5 soft drinks, I think this is shocking."
• "£138 for a most unsatisfactory & ruined Anniversary meal."
• "Waitress gave us bill (for 2) £138."
• "Drinks are overpriced - large glass of wine and a pint was £12.70!!!"
• "It's a hit or a miss how much I enjoy what I've ordered and the portions can be tiny and overpriced."