Address: S Quay, Padstow, PL28 8BL, United Kingdom
Phone: +441841532359
Rating: 4.3
based on 187 reviews.
Location
Pros:
"Great location at the front of the harbour."
"Brilliant location next to the Harbour. Great to stay at, with very nicely appointed rooms."
"The location is perfect, right on the harbour front and within a stone's throw of all the best restaurants in Padstow."
"Prime location in Padstow with great views over the camel estuary."
"Onlooking Padstow Harbour. Couldn't have a more idealistic setting."
"Located in central Padstow near the harbour, the large venue has both a pub and separate restaurant, both are decorated nicely and there is a good friendly atmosphere."
"Nice location right in the harbour."
Cons:
"Large carpark just outside the hotel but keep in mind that it is very busy in high season. In fact the whole of padstow is very crowded in juli and august."
"Worth noting you will also have to pay £8 a day parking."
"If staying you have the harbour to yourself early morning, until bus loads of pasty tourists start to arrive about 10am."
Staff and Service
Pros:
"The staff were all lovely, they were very short staffed but they were still all very helpful and friendly and did an amazing job."
"The staff were fantastic!"
"All the staff were excellent friendly, helpful with a ready smile."
"We were served by friendly staff."
"Staff very helpful and friendly."
"Staff were exemplary, friendly, knowledgeable and helpful."
"The staff were incredibly welcoming and accommodating."
Cons:
"The service was poor, we waited over an hour from the starter for the main course and had to ask where it was."
"The service was good except they took over ten minutes to clear our table despite our plates bring stacked ready for collection."
"Staff very abrupt and rude."
"The only negative I have is the blonde manager woman at breakfast, she is the most miserable person I have ever met in my life, it’s as if she doesnt want to be there at all."
"Couple of lady staff in there really didn’t look like and act like they wanted to be there to be honest."
"They may have been short staffed but if they’d informed us of that before we ordered then we could have made an informed choice on whether to eat there or not."
"It was ok but the staff was very rude especially to our dogs as one of the staff members shouted at us because the dog was hear and in the way of people."
Food Quality
Pros:
"Fantastic dish served with fries and bread at a very good price."
"The Mussels and Chorizo bites were amazing. Tbh The mussels were the best I've had in a long long time."
"Had the sticky toffee pudding for desert, prob the best I've ever had!"
"The best squid I have ever had. It was so succulent and tender."
"The crab and prawn linguine was delicious too!"
"Every mouthful of our food was flavoursome and hearty."
"The food was delicious, I had the lobster burger, the beer was also great."
Cons:
"The crab linguine was completely disgusting. Steak cooked well done even though we asked for medium."
"The food was not good. My fish portion was the size of a fish finger, it was as dry as a bone."
"The mariniere was very salty, however this could be because it wasn't on their menu and they went out of their way to create a dish for us."
"And the portion are really small for the price. £18.50 for fish and chips… ppfffftt!!!"
"The batter was heavy, greasy and very burnt and there was hardly any meat on the fish and it also had lots of bones."
"The food that was served was well below even a basic standard of quality. The chips were dry and not very nice, the wraps that we had seemed stale and the cauliflower filling tasted burnt."
"My fish was dry and hard as over cooked and my wife was disappointed also."
Facilities and Cleanliness
Pros:
"Lovely clean room with ample space, and a very clean modern bathroom."
"Fabulous room in the heart of Padstow Harbour. Really quiet and comfortable with an amazing bed!"
"The room was very clean and had everything we needed."
"Beautiful large rooms. Spotlessly clean and spacious."