Address: 1 Hillhead Dr, Linwood, Paisley, PA3 3FB, United Kingdom
Phone: +441418401476
Rating: 4.0
based on 554 reviews.
Carvery
Pros:
"The meals are honestly out of this world especially the carvery we absolutely LOVE it!!"
"Food was excellent...all 4 of us went for the carvery 2 large and 2 medium and all with refillable juice plenty of variety and great choice all cooked to perfection."
"We like coming here for a nice carvery roast for lunch and it never disappoints."
"Food excellent best carvery I have had in years."
"Today's carvery was perfect, got the standard with all the meats and had hot chocolate fudge cake with ice cream for dessert and ate every bit."
"Carvery was great, large variety of choice and pleasant server."
"The carvery was brilliant, really met our expectations."
Cons:
"However (as expected) it was busy and by the time we got to the front of the queue for the carvery there wasn’t much left except from bacon and sausages."
"All the items on show were dried out and tasted horrible and were like rubber."
"Food from Carvery was cold, potatoes and small Yorkshire pudding were hard and difficult to cut, vegetables were overcooked and soggy."
"Short staffed, carvery ok potatoes as In roasted all burnt tasted same whether beef dripping."
"The sausage, mushroom and beans all looked like they'd been pre-cooked and sitting for ages."
"Aweful place nothing left carvery even when booked specifically for that."
"Not great. Took the large carvery and they had no Yorkshire puddings or pigs in blanket but no other alternative/discount offered."
Service
Pros:
"The staff were all very nice. Breakfast buffet tasty and a great wee play area in and out doors."
"A well run restaurant. Well done to all the staff."
"Denise was on hand to look after our every request."
"The staff are friendly and helpful as well and the restaurant always looks immaculate."
"Great place for food, friendly, attentive service and atmosphere!"
"The staff are always helpful, courteous and friendly."
"The staff were very good & nothing seemed to be any bother."
Cons:
"Two servers need lessons in customer service."
"Some staff have the attitude that they are doing us a favour rather than realizing we pay and they get paid."
"We did however feel a-bit let down by the service."
"Service was poor with a 10 minute wait for the carvery, even though staff were standing gossiping, rather than serving customers."
"Got given table so small couldn't have fitted drinks on it and it was filthy so won't ever be back especially after dealing with nasty rude staff."
"And when interacting with the staff it felt as if they were a-bit uninterested."
"Food was nice but lack of staff caused problems."
Cleanliness
Pros:
"The restaurant itself is brilliant with loads to do for young children to keep them occupied & Everything felt very clean."
"Beautiful interior and the play area inside is nice and bright and fun for the kids."
"Was really impressed of how clean the place is."
"The full area was clean and fresh."
"Staff were welcoming and the place was clean."
"Was in on a busy Sunday and yet the Restaurant was nice and clean, staff were really attentive!"
"Clean modern rooms. Clean nice smelling toilets."
Cons:
"I was at the carvery with my 82yr old disabled mum on way back to table spotted a roast potatoes squashed on the floor easy for someone to slip on, told the team leader who said he would clean it up immediately... it was not cleaned up."
"The toilets were not attended too and the kids toilets were particularly unclean."
"One of our tables was still dirty with used cutlery and food under the chairs."
"Cutlery was dirty."
"There are always flies around which raises questions on hygiene."
"Just feels this place is not be run well, customers are a nuisance and plates are never cleared from the table."
"Took a long time for staff to clear dirty dishes from table."
Play Areas
Pros:
"Kids had a great time using the indoor and outdoor play areas."
"The new indoor play area made it the most relaxing meal out with children I have had in a long time."
"I would recommend here to anyone especially with younger children as the play areas inside and out are both fantastic."
"Kids loved the play areas."
"It has numerous play parks inside (yes inside!) and outside for kids of all ages!"
"Granddaughter had a great time in play area and then using icecream factory."
"Good indoor and outdoor play areas for the kids."
Cons:
"The kids' play area was a riot... kids climbing on TOP of the play equipment... if they'd slipped it was a 6ft or so fall."
"The kids' play area was a riot... there's going to be broken bones, staff need to be telling kids to get down."
"Only down side was we got table right beside play area."