TGI Fridays - Braehead Reviews Summary

Service

Pros:

• "I've been several times and visited again tonight. Our server (Alanna) came and took our order quickly and made sure we had everything we needed."
• "Bit of a wait for food but staff couldn’t have been nicer and were really pleasant to deal with."
• "Staff were very inventive and all gathered round to sing a birthday chant for our guest of honour."
• "Lovely waitress Vicky, was amazing even adding an extra touch as it was my birthday."
• "Vicky was our server and went above and beyond during our time in there, she was more than hospitable and treated us like family."
• "Staff friendly and service great."
• "Extremely friendly / chatty staff."

Cons:

• "Worst meal we've had in a long time service was slow food was overcooked and cold..."
• "Took us 20 minutes to get our drink orders in."
• "Disgusting service from them and no apology from server and manager was useless when it came to it all."
• "Service was very slow, even though the restaurant was half empty and had lots of staff."
• "The staff actively avoided you to hang around at service areas chatting."
• "Waitress apologised for spilling drinks, then just walked away and never cleaned up."
• "Drove all the way from greenock today, had a table booked for 2 o'clock. Got sat at our table, waiting 25 minutes with not even a drinks order being took."

Food Quality

Pros:

• "They cater for both adult and children and a very well stocked bar."
• "Could not fault the food, service, atmosphere, staff, menu options, toilets at all."
• "Food was good & service from Vicky was great!!"
• "The cheese/bacon and maple fries were delicious and enjoyed the sesame seed chicken."
• "Food excellent."
• "Out of the 5 people we all gave this place 10/10 for quality of food."
• "Food is always good."

Cons:

• "The steak tasted like a shoe or car tire."
• "Food then came out and was barely edible same with my partners as if it had been sitting as sauce came out with skin ontop of it..."
• "First Bite - cheese covered charcoal!"
• "The food was awful, and made me ill."
• "The burger was missing the JD glaze and was dry/tasteless."
• "Absolutely horrific! Ordered a burger that came put raw."
• "Food was cold and looked raw had to wait an hour and a half for it."

Atmosphere & Cleanliness

Pros:

• "Lovely place to celebrate a birthday."
• "Great atmosphere."
• "The restaurant seemed very clean and tidy."
• "Nice ambience, lovely friendly staff."
• "Thoroughly enjoyed our family celebration at the Braehead branch of TGI Fridays and we will definitely be returning."
• "Atmosphere great!"
• "Traditional TGI Friday's fare. Try the JD sesame chicken."

Cons:

• "No effort made for his birthday and I came out over 2 hours later feeling disappointed."
• "Even the decoy dishes and high profit items like fries and nachos and the kids menu that cost mere pennies to produce were ridiculously overpriced."
• "The floor was so slidy as if it hadn't been washed in weeks."
• "Floors throughout seem to have been mopped with coke syrup and had a slightly sticky slightly slippy feel to them."
• "Restaurant filthy. On my visit I went to the toilets which where disgusting no soap and toilet paper everywhere."
• "They should take care of the cleanliness of the restaurant too as there was food, napkins and all sorts of things under the tables."
• "place is filthy toilets were full of loo roll and other things hand dryer doesn't work floors appalling covered in grime hair and bits of food..."

Value for Money

Pros:

• "Manager gave us 40% off when it wasn’t even worth a penny."
• "For the size of portions given to each, very good value for money."
• "Our bill for the lunchtime menu plus 1 alcoholic and 1 non alcoholic drink was £44 which is quite reasonable for a two course."
• "In past few years this has been fixed, excellent tiered upgradable 2 course options in addition, well priced, fairly decent food with a good range of well portioned dishes."

Cons:

• "Food was what I expected but very expensive considering how little it costs the restaurant."
• "Even the decoy dishes and high profit items like fries and nachos and the kids menu that cost mere pennies to produce were ridiculously overpriced."
• "Ridiculous price for child's meal- tomato pasta tubes, NO drink, No ice cream, that was it £5.95!!!!"
• "Nearly £60 for 2 starters, mains and a small kids meal."
• "We were £200 quid other week for 4 of us. Ordered mixed grills....to be told no ribs anymore with that...food came..no sweetcorn."
• "Cocktails are £10 !!!!"
• "Can't understand the 20 pound odd price for sub-par meat and cooking."