Address: 14 Melville St, Falkirk, FK1 1HZ, United Kingdom
Phone: +441324633338
Rating: 4.2
based on 181 reviews.
Service
Pros:
"The staff really looked after us at the start of the night."
"Had lunch with my brother and baby niece and they couldn't be more helpful and friendly!"
"One staff member, Mark was particularly helpful and had a great way of customer care and was very polite and professional."
"we received very efficient service from some really friendly and attentive staff."
"The staff provided excellent service."
"Really great service when I was there on Thursday."
"Thank you so much for looking after my husband and I tonight. You helped out with his mobility scooter in and out and nothing was too much trouble."
Cons:
"Just seemed to be a long while after finishing our mains we were checked in on and a long while before getting back to us on the desert menu."
"We were seated quickly but service when taking orders was poor."
"Surprisingly expensive and service outside took forever."
"Only drawback was the service was reaaaally slow."
"The service was so slow only had 2 drinks each."
"Service poor, wrong food brought and rest of party nearly finished by the time I got mine, server not apologetic at all."
"Very very poor service tonight."
Food Quality
Pros:
"Had a fantastic lunch here with 2 mates plus the food was great as well!!"
"Staff lovely and helpful, food really good and great cocktails."
"Food is excellent value for money."
"Iv been here 3 times now and it just gets better and better.....food is fantastic!!"
"The food was excellent. The milky bar cheesecake was unbelievable and was an excellent finishing dish for the meal."
"The steak baguette was, hands down, the best philly cheesesteak sandwich I've had!"
"Food was lovely as always. We really enjoyed our meal and can't wait to go back."
Cons:
"All food excellent apart from one adults burger was cold."
"This was a poor excuse for a portion."
"Food was ok, nothing special."
"The food is bland & the male waiting staff, are WAY over the top."
"Food arrives 10 mins later and cold."
"As for the food, cold, tasteless and in all pretty pish."
"The mains were tasteless and chewy the burger tasted of nothing (a lava burger as well) the chips were cold."
Atmosphere
Pros:
"The restaurant was very busy and has a warm welcoming, cosy atmosphere."
"Great little venue, really funky decor."
"A delightful bar / restaurant in Falkirk that serves what I would call posh pub grub."
"Well worth a visit on a Saturday afternoon."
"Great place in Falkirk (all the people in Falkirk are going 'we know where it is') but since I’m an ‘out of town’r’, foods good, atmosphere is great."
"Bar meets restaurant! The atmosphere is very chilled, great loud noises and amazing food."
"One of the better places to frequent in the historic town of Falkirk."
Cons:
"Absolute shambles from beginning to end."
"It gets busy at the weekend and they have a dj downstairs if you want some music...its pretty loud though so you might struggle to chat."
"The bar is usually swamped and can be a bit of a wait for drinks particularly going on the cocktail side."
"Atmosphere was a little on the loud side for me personally."
"Restaurant was very loud though however. If you have sensory processing issues then it can be quite challenging to spend a while here."
"The loss of the jukebox has affected the atmosphere somewhat and it feels a bit lifeless."
"It was absolutely freezing as no heaters."
Value
Pros:
"Food is excellent value for money."
"The prices were reasonable too."
"Price was £64 for 4 people. Very reasonable for such quality fare."
"I would certainly recommend you to visit this place if you are looking for good quality food, reasonable sized portions at an acceptable price."
"As an FYI, £8.05 for a 25 yo glenfarclas is unbelievable!"
"Always impressed with the food and the place is always busy so that speaks volumes about their popularity."
"Food tastes fresh and full of flavour!"
Cons:
"Surprisingly expensive and service outside took forever."
"Possibly take extra money though. 2 pints of Peroni nearly £13."
"Prices are over the top, even charging for dips?"
"Over priced, tiny portioned mediocre food!!! BTW is on the skids!"
"The prices were steeper than you would pay for pub grub."
"Considering how much your spending and to get charged for BBQ sauce seems ridiculous, especially as they ask if you want any sauce but not tell you it's £1 a sauce."
"Without doubt the worst £50 I've spent on a lunch."
Management
Pros:
"The staff couldn’t of been more accommodating for one of their small children."
"Great friendly staff who not only welcomed us but were very pleased to meet the dogs too!"
"The staff absolutely make this place, can't praise them enough, so welcoming and such fun, was like they were buzzing to be at work."
"Service was exceptional and staff very helpful."
"Don't normally leave reviews but every single member of staff was so lovely there that i just had to."
"The staff were so friendly. We did not have a reservation and the manager squeezed us in because we had hungry children."
"Live shows are a crowd pleaser."
Cons:
"After raising our complaints we were told to wait for a manager who simply never arrived… and instead opted to sit at the bar and watch their TV and offer a 10% discount……."
"Bouncers were quick to throw a friend out for apparently destroying property without any evidence."
"Staff didn't seem concerned in the slightest, pretty shambolic."
"Came back from Glasgow after a concert with my gf Saturday night 13/5/17 and was shocked and disappointed with the service and prices not impressed at all."
"Absolutely terrible!! £5 a pint and they can't even afford to show Scottish football!"
"Bouncers have went daft with their power they have."
"Booked for lunch yesterday, won't be going again! Waited 20mins before drinks offered plenty of staff but they were all on top of each other_no organisation I put this down to bad management."