Slateford Dental Care Reviews Summary

Dentist Professionalism and Skill

Pros:

• "Stephen Harrison, one of their dentists was recommended to me (by another dentist that I had known for years) and he has proved to be excellent."
• "Stephen Harrison is a superb dentist and is always courteous, professional and patient."
• "Honestly the best dental surgery and dentist I have ever been to, Stephen Harrison really is the most gentle and caring man."
• "Stephen is outstanding. He is truly person centered, consistently explains what he is doing and why."
• "Stephen Harrison is a great dentist! He always talks you through what he is doing and keeps you calm."
• "Nicola was fantastic today at my hygienist appointment and offered lots of helpful advice too."
• "During his first appointment, Justin was extremely impressed with Dr Chris Logan's attention to detail."
• "My Invisalign treatment at Slateford Dental Care went exceptionally well, and I'm thrilled with the results."

Cons:

• "I was back and forth over the next year, swopping fillings and scratching heads."
• "I was informed I needed a filling, by Robert. I’ve had nothing but problems. I’ve lost count how many times I’ve been back."
• "Had a follow up visit for a filing and in the same day, told i would have to pay privately thereafter."
• "Advertised as taking on NHS patients only to be 'sold' a dental plan on first visit."

Patient Comfort and Ease

Pros:

• "He is thorough, professional and friendly, putting me at my ease."
• "Dawn my dentist and Alison my hygienist are both very good at putting me at ease and I feel like I can trust them."
• "Stephen got me in on a quiet Saturday morning, he is such a kind and caring guy he put my mind at ease."
• "Chris Logan is an excellent dentist. He was friendly and took the time to explain every procedure he was doing and made me feel instantly at ease and relaxed throughout."
• "I had a filling which needed done, and Chris Logan did an excellent job. Completely painless, and he explained everything that was happening."
• "Chris and Jodie were absolutely superb. Professional, explained everything, just a brilliant service."
• "I was made to feel at ease from the very first appointment. Stephen explains everything so well and is extremely patient and kind."
• "Kerry Size and Hygienist Alison Stevenson helped turn going to the dentist from a daunting experience to a positive one."

Cons:

• "I was avoiding the dentist for years and one day a decided to go to slateford dental care the reception staff were so lovely and welcoming a was so scared had tooth ake for a long time."
• "As an extremely anxious and nervous patient I cannot recommend Slateford Dental Care and Dr Robert King enough."
• "I was very nervous about my treatment but Chris was very kind and patient."
• "I was very nervous attending the dentist as I had not been for a long time. Dawn was so patient with me and very professional."

Reception and Staff Friendliness

Pros:

• "The reception staff are lovely and really accommodating-especially when you arrive a day early for your check up."
• "Reception staff are warm, welcoming and supportive."
• "Special mention to receptionist Brenda, too, who is so lovely and welcoming."
• "Stephen's calm and patient nature has always made me feel extremely comfortable having any treatments done."
• "The waiting room once I arrived was clean and welcoming."
• "All of the staff were friendly & professional; the reception staff were courteous on my arrival."
• "Reception staff are very friendly too."
• "The reception staff are lovely and welcoming a was so scared had tooth ake for a long time."

Cons:

• "Advertised as taking on NHS patients only to be 'sold' a dental plan on first visit."
• "Reception staff rude and dentist was arrogant! Appauling service."

Emergency and Flexible Appointments

Pros:

• "The reception staff were able to book him to see a dentist within five days, compared to two months at one of the other practices."
• "Stephen got me in on a quiet Saturday morning, he is such a kind and caring guy he put my mind at ease."
• "I got an appointment online for the next day."
• "Couple of weeks ago I broke my tooth and I needed a dentist. Luckily I got an emergency appointment 2days later."
• "I was visiting Edinburgh for work and found myself in need of emergency dental work. I called the practice and was offered an appointment, although I was not registered with them."
• "They are quick and well organized, and proficient. From reception to staff that I dealt with were very welcoming and professional."
• "I was made to feel at ease from the very first appointment. Stephen explains everything so well and is extremely patient and kind."
• "After some horrendous experiences at dentists over my childhood and younger years, I was an extremely nervous and scared patient when it comes to the dentist."

Cons:

• "Was a bit nervous about my recent visit as I’d not been to the dentist in a while due to Covid restrictions, however, Robert and the team were excellent as always and made feel relaxed and comfortable."

Overall Dental Care and Treatment

Pros:

• "The whole experience was really nice. I got an appointment online for the next day. The clinic was really nice and reception was very polite."
• "I recently required root canal treatment at Slateford Dental Care. My dentist, Stephen Harrison, carried out the first stage of this process by cleaning out the root canals, filling them and then dressing and sealing the cavity."
• "Was able to get a very prompt emergency appointment at Slateford Dental Practice while visiting Edinburgh . Very pleased with the treatment provided."
• "Slateford Dental Care has looked after my teeth for well over ten years."
• "I received a very sleek, professional and personable service from Chris Logan and the team at Slateford Dental Care, highly recommended."
• "I have been with this dentist (robert king) for over 20 years and hated going to the dentist as most people probably do Robert made me feel relaxed and explained everything first before doing any treatment making me feel more relaxed."
• "My dentist is Robert King, I've never felt so relaxed in a dentist's chair."
• "A very friendly and professional dental practice. Recently I had a root canal procedure and the dentist gave me all the relevant info, options and completed everything (relatively!) painlessly."

Cons:

• "I had a filling which needed done, and Chris Logan did an excellent job. Completely painless, and he explained everything that was happening. Very reassuring manner, allowed me plenty of breaks, made sure I was comfortable at all times."
• "I needed quite a lot of dental work done, over two long appointments and I felt quite nervous about it. Chris was so kind and patient, explaining what was happening at each stage and checking I was okay."
• "I've been having my teeth checked by Stephen Harrison at Slateford Dental Care for over 20 years. He is exceptionally kind and welcoming, as are all the staff at the practice, I could not recommend them highly enough."
• "I have been attending Mr Robert King for several years as a Denplan patient, and cannot recommend Robert strong enough."