Wonder World Soft Play Glasgow Reviews Summary

Facilities and Layout

Pros:

• "The place is massive and absolute carnage."
• "The place is well laid out with room for prams or wheelchair access."
• "Place is pretty huge and the kids love it."
• "The place is huge, lots to do from trampolines, climbing, tubes, 2 large slides, one drop slide, football area, arcade games, great graffiti on the walls really well done."
• "The equipment is well looked after and the place is massive with plenty of space and extra sections to it."
• "Huge play area, but not too difficult to know (at least roughly) where the kids are at all times."
• "Huge indoor kids play area with lots for the kids to do."

Cons:

• "It's went downhill and has not been well maintained."
• "The play equipment is looking old, tired and some bits have been fixed with brown packaging tape."
• "Everything is old and tattered."
• "The cleanliness of the play frames could really be improved, there was all sorts of things in between the step crevices."
• "Only issue was the quite noticeable accumulation of dirt and dust in the void spaces in the softplay area."
• "A lot of the areas were either closed or not working (the moon climbing area was shut and the air canon ball machines were not working)."
• "This place is SO FILTHY. Has it ever been cleaned?!"

Staff and Service

Pros:

• "The staff are friendly, helpful and always around when they are needed."
• "Staff are all very friendly."
• "The staff were lovely and the room was very nicely decorated."
• "Staff were very pleasant and helpful; they have no problem with adults going into the softplay to rescue their children."
• "Staff helpful and friendly."
• "The staff and polite, pleasant and extremely helpful."
• "Staff are good and the food and coffee is decent and not overly priced."

Cons:

• "Can't fault the activities for kids but there is nowhere near enough staff for peak times."
• "Only reason for not giving 5 stars is that there was zero staff supervising at any point and older kids were in and out of the already busy toddler area."
• "Staff can be rude at times."
• "The staff are never at their best behaviour specially the girls at the till at the cafe they always act like they’re being forced to work!"
• "Staff is so unprofessional and even are not interested to help costumer."
• "Safe are abrupt and unhelpful."
• "The worst thing is the staff working at the food section. There's three girls who are rude, ignorant and generally unpleasant."

Food and Dining

Pros:

• "The wee cafe is surprisingly terrific aswell. Really good quality food which I found surprising for a Softplay."
• "Food quality is excellent (much wider selection that the standard chicken nuggets, burgers and sausage and chips)."
• "Also, have nice kids meal and cuppicino for me."
• "Food is great and all great prices."
• "Also the food is good and well worth the money. Such big portions for such a low price!"
• "The food was really nice and they have a great vegan menu."
• "The food was nice as well, certainly better than other similar places."

Cons:

• "It's school cafeteria food at best."
• "The food is expensive (which is kind of expected) and if its busy you will be waiting forever to get served."
• "Food is shockingly bad, coming out cold and soggy and way overpriced for the quality."
• "Food also overpriced for what you get."
• "Food was pretty average to say the least. I've never seen my 2 kids turn down a chicken nugget but both spat them out."
• "The food costs are a bit steep ... Chicken wrap & a bottle of iron bru just under £10 but was well cooked & tasty."
• "Food and drink was very expensive but that’s pretty standard in these places."

Value for Money

Pros:

• "2 hours play for 10.95 and free spectators but remember to book."
• "Children up to 1 year enter for free."
• "Its £13.00 for 2 hours play including a kids meal."
• "Under £11 each with a kids meal is reasonable."
• "The admission prices are very reasonable and adults get admitted for free."
• "Absolutely fantastic value for money compared to many kids places."
• "So many places are a rip off when it comes to taking your children out these days. This most certainly isn't one of them."

Cons:

• "Had my daughters. 7th birthday here today 28.09.2023 after paying up to almost £300.00 for what I was disgusted with as being understaffed and a rushed birthday party."
• "£43 for 3 children for soft play and meal!"
• "Will NOT be coming back at the weekend £9.95 per child is ridiculous (and that's not even for unlimited play!)"
• "This has become ridiculously expensive. It cost me just short of £20 for two kids during the holiday."
• "By far, the most expensive kids soft play in and around Glasgow, at £9.95 for each child."
• "Very expensive compared to other soft plays, £9.95 for each child to play for 2 hrs not worth the money."
• "£50+ for two hours at the soft play is greed in my opinion."

Safety and Cleanliness

Pros:

• "Just make sure you're watching littler ones at all times."
• "The place is very clean with the cleaning staff constantly moving about the building."
• "There's always someone cleaning up."
• "Probably as clean as it is reasonable to expect given how busy it is."
• "The general cleanliness is as good as you could expect for a place with lots of children."
• "Clean and usually warm."
• "Quite clean and organized."

Cons:

• "Not a safe place for babies."
• "Area for toddlers wasn't monitored and lots of much older kids play fighting and running around in it."
• "Came during half term and it was mobbed to the brim. Obvious safety risk with the number of kids jumping over each other."
• "They CRAMMED the customers in; clearly putting profit over safety and customer service."
• "For the baby section says 4 and under but all ages were I'm jumping and diving off ledges and every time nearly hit my little baby nephew."
• "Supposed to be a safe place for babies yet she was nearly trampled on multiple times."
• "I'd like to aware all parents for huge slide. Kids can end up badly skin torn off !!"