Fun Street Soft Play Glasgow Reviews Summary

Category: Children's amusement center

Address: Silverburn Shopping Centre, Barrhead Rd, Glasgow G53 6AG, United Kingdom

Phone: +441417395100

Rating: 4.1
based on 131 reviews.

Party Organization and Management

Pros:

  • "The staff was very friendly throughout the celebration and managed the party pretty well."
  • "The staff are super friendly and very good at making a birthday party special for everyone who attended."
  • "The kids all had an amazing time! The staff who dealt with our party and went really went above and beyond to make sure all guests were well looked after."
  • "Everything was organised for us, including party bags, and the staff were so helpful and on top of everything."
  • "Had an amazing party for my daughter here. All staff so friendly and so helpful with everything!"
  • "We had a fantastic time for our daughters 2nd birthday. Booked last minute and could no fault anything."
  • "Had my sons 1st birthday party here and was amazed at how well planned the evening was. Staff were amazing and helpful!"
  • "My daughter had the best birthday party at fun street the staff were amazing the kids food was lovely had lots of choice for the kids."

Cons:

  • "There were some issues with the room being set up on time, miscommunication which management held their hands up to."
  • "During the week and a complete & utter shambles. Food should all be serviced together."
  • "Very disappointed extremely busy to the point of being a fire hazard."
  • "Not great. Marketed for children aged up to 12yrs yet maximum I'd say would be 6yrs."
  • "Very poor management, I attended a party yesterday, and there’s was no member of staff to look after the children."
  • "Booked the Halloween party for my son what was included in the ticket was hunt the witch story telling carving a pumpkin making toffee apples trick or treat in the play houses they ran out of pumpkins only done the story telling they didn’t know anything about hunt the witch even know it was on there website and it was a 2 hour play and they announced at 1:40 times over false advertised and the kids were let down"
  • "Big disappointment. Dreadful place!It was an absolute shambles. I had to do my own Grandson’s face painting."

Facility and Play Area

Pros:

  • "The soft play is a must to visit with your little one. It kept all the kids entertained for the full 2 hours."
  • "Soft play area was good. Not too busy at 9.30am on a Monday so plenty space to explore safely."
  • "3yearold loves the role play areas and then running wild in the big soft play!"
  • "I enjoy taking my little one to Fun Street. First of all the place is clean. I love all the different role play areas apart from the traditional soft play."
  • "First we were taken aback by the prices but really enjoyed the good food and the many different little areas. Really thought through."
  • "The kids loved it. It was fantastic value for money! We booked the new Disney package, which lasted 2 and a half hours and included hot and cold buffet food for kids and platters for adults, themed decor, cake, drinks, slushies or ice cream, party bags, soft play, face-painting/glitter tattoos and party host."
  • "Fun street is the perfect place to spend a few hours with your preschool kids, there are slides, imaginative play areas and a secure area to sit with very young babies."
  • "I regularly visit Fun street soft play with my two kids who are 4 and 7 years ald and they always have an amazing time and they never get bored of it."

Cons:

  • "The role play area was a huge let down. Hardly anything to play with and what was there was run down and grotty."
  • "Interactive zone and climbing area were both closed and looks like they have been for some time."
  • "Unfortunately won't be back even at the discounted prices."
  • "I'm very disappointed visiting fun street today. I use to come here every week from 2 years just getting worse. Looks like owners don't want to put any money anymore in this place."
  • "Attended today for my sons first birthday. Ordered food each of our meals came out separately too."
  • "There's lots of different little areas for kids to play and is really well suited to toddlers. The staff are friendly but a few things are looking a little tired, there was also an overwhelming smell of sewage in the mens loos."
  • "The larger frame looked good for older kids and I’m sure when she’s bigger she’d like the street activities, and I can’t comment on the interactive zones upstairs as it was shut."
  • "I have visited this place on a few occasions with my grand daughter and she loves it. However today I witnessed a quite traumatic scene with the owner Shafea, the way she spoke to a member of staff was shocking."

Staff and Customer Service

Pros:

  • "Clean and very friendly staff too!"
  • "The staff are lovely too always have smiles and chat away to us."
  • "The staff could not have been more helpful and made our visit as easy as possible."
  • "The staff even went out their way to bring a table down from upstairs for us because we had no were to sit."
  • "The place was clean and had the usual Covid mitigations in place so we felt perfectly safe."
  • "Helpful friendly staff and lots of them so nice and safe."
  • "The staff were so friendly and sweet. The Erina kitchen cafe food was just delicious."
  • "I have been to Fun Street a couple of times now and on arrival reception staff are very good at interacting with the children."

Cons:

  • "None of the staff seemed to notice or attend to us so we packed up and left to go to the chemist to get painkillers and checked over."
  • "I never received a response which I found disappointing, as it suggests they do not care about customer service."
  • "Do not go here, place is filthy, half the things aren’t working, we had booked in & because we were 5 minutes early the owner told us to wait outside."
  • "The sessions hadn’t even finished & the owner was tidying toys away from the children who were still playing."
  • "Staff are helpful and friendly enough as well but yeah, prices most definitely need to be altered for age groups"
  • "We were also chinned by staff for not putting our prams in the 'buggy park' which wasn't sign posted and we were not asked to do on entry."
  • "Absolutely not worth the £16 entry for a single child!"
  • "The hospitality side, I'm not too convinced off, slow service and blunt attitude."

Food and Cafe

Pros:

  • "The food and cake were delicious."
  • "The food in the cafe is so tasty and there is an adult and children's menu with lots to choose from."
  • "First we were taken aback by the prices but really enjoyed the good food and the many different little areas."
  • "Food was really lovely (a little pricey but to be expected) but I was left feeling really angry when I asked if they had a takeaway box for the leftover food we hadn't managed to eat."
  • "The food was delicious, the host was fantastic! The kids always love a Fun Street visit."
  • "We had hot drinks and cakes in the cafe which were so tasty!"
  • "The food served at my sons party was really lovely and of great quality - so much better than the food normally served at kids parties!"
  • "Restaurant has nice food..not your usual soft play food so that's refreshing."

Cons:

  • "Got a coffee in the cafe which was included as part of my wowcher. It was fine."
  • "The actual soft play in itself was good and the little houses my son loved. The interactive section upstairs was clever although several of the functions in it were broken. The food was decent although horribly overpriced and the bottomless glasses was good."
  • "Ordered food each of our meals came out separately too. Mines arrived and then 15 minutes later our kids arrived."
  • "The place is massive has loads of great games and obstacle courses, even the adults have loads of fun, there is also a cafe for when your wanting something to eat and a bit of time out, plz try out you love it."
  • "I also waited 25 mins for my coffee which was clearly forgotten about and when it eventually arrived the girl seemed unhappy at bringing it to me"
  • "The food in the cafe was good but was quite pricey and the tables were far too close together, also no social distancing able here."
  • "The food was great too such great quality, normally so disappointed with what kids are offered."
  • "The food was the best I've seen at a children's party, staff very attentive, the room was decorated beautifully."

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