Address: 27-28 North St, Taunton, TA1 1LW, United Kingdom
Phone: +441823334917
Rating: 4.3
based on 168 reviews.
Food Quality
Pros:
"Best place for a burger in Taunton - also does incredible veggie and vegan burgers."
"The sourdough bread was delicious, sausages full of flavour and the egg done just right."
"Food was good especially the milkshake very filling you won't go hungry."
"Chicken burgers and fries delicious and to wash it down I had a refreshing cloudy lemonade."
"Really tasty burgers and the Korean BBQ sauce is to be recommended."
"Food was fantastic, I had the Vegan Hub hands down the best Vegan Burger I’ve ever had."
"The food is excellent and extremely tasty while reasonably priced."
Cons:
"Unfortunately on this occasion my burger was pretty cold when it was delivered."
"The meal was only okay for me... everything seemed overly salty and every ingredient tasted the same."
"But today was so salty we couldn't even taste the burger itself!"
"Ordered a lamb kebab, for £13 I didn’t expect to have a compressed stick of lamb mince where all I could taste was the fat, absolutely disgusting."
"So £20 steaks were fatty, one meal was forgotten."
"Food was OK..... Onion rings were more grease than onion."
"Food was lukewarm, the chilli con carne in the burger was spread as thin as butter and could not be tasted."
Service
Pros:
"The service was somewhat chaotic, but everyone was friendly."
"The staff were friendly and attentive."
"Service was good friendly and quick."
"Staff were attentive without being too on top."
"The staff are very friendly, efficient, and attentive."
"Attentive and friendly staff and the food is cooked fresh to order."
"The staff were very accommodating, kind with professional manor about them. Service was attentive and prompt."
Cons:
"Awful service and attitude."
"Service slow and rude. Our booking took a while to be found and seemed to be an issue."
"The staff were blunt, yawning and very forgetful."
"It was far too busy and they couldn't cope with it! Drinks took ages to come."
"Service was slow, we waited 30 minutes for our drinks to arrive after being seated."
"Girls servicing were polite but very slow, and then tried to hurry us along at the end."
"The worse service, rude and unprofessional."
Value
Pros:
"Prices are reasonable. You get what you pay for, no cheap nasty burgers here!"
"The prices are fairly reasonable."
"Food was excellent and reasonably priced."
"Really nice staff too. Pretty decent price for a meal out for three of us as well."
"The prices are great too."
"Great atmosphere with two floors of seating and reasonably priced food."
"The food is stunning. There is a wide range of Vegetarian and Vegan options as well as Traditional meat, and is all very reasonably priced."
Cons:
"£15 for a burger with no sides seemed a bit excessive as well."
"Also didn't seem to be much for vegetarians on the menu."
"Very expensive for what it was due to the burger coming with nothing as standard so chips slaw etc has to be paid for separately."
"Absolute rip off for the portion size especially when the burgers are expensive as it is."
"The problems we had was the portions were small for the price, we had Boston fries which were very small for £7.50, burger was small for £9.50 and very very salty."
"Food not as described and not worth the money."
"Yesterday chips were under cooked and burger was tasteless and greasy... it is very expensive for how bad the food is here."
Ambiance
Pros:
"Mine and my wife's first visit, amazingly decorated and a great looking restaurant."
"Great location. Staff were super friendly and welcoming."
"Decor is really nice, it makes you feel like you're somewhere more hip than lil old Taunton!"
"Superb food, and great atmosphere."
"The atmosphere is reminiscent of a new York studio apartment, being both modern and rustic at once!"
"The atmosphere in the restaurant was inviting and cozy, making it a great place to enjoy a meal."
"This is the newest restaurant in Taunton, extremely good looking, with a nice hint of surfing/beach atmosphere."
Cons:
"The tables are very close together, you're very aware of the people around you and their conversations."
"Could be a little brighter upstairs."
"It's really not an option to eat something healthy at this restaurant."
"Just a bit too noisy and too busy, or perhaps not enough staff: we waited for our 2 coffees and a tea for a while."
"However, it was Saturday evening and extremely noisy, I could barely have a conversation with my partner."
"The music was way too loud for a restaurant, even our teenage kids thought it was too loud."
"Parking is a little bit of a struggle as there aren't many spaces around that area."
Customer Service
Pros:
"Had an issue with our delivery order in Taunton restaurant however we had outstanding customer service by the gentleman on the phone."
"The service was great wonderful friendly staff."
"All the front of house staff were fab."
"The staff were lovely and the food was so tasty."
"The staff were lovely, friendly, and keen to help."
"Our server Laura was amazing and extremely knowledgeable about the food and clearly loves her work."
"The waitress that served us was extremely pleasant, polite, efficient, and engaging."
Cons:
"Spent 10 mins trying to make the app work to order a drink to the table outside as instructed... gave up and spoke to staff."
"Didn't have our booking, the bookings book had gone home also with member of staff, waited 1hr 15 mins for food."
"Waited 40 minutes for my order, no staff checked if I was okay."
"When I complained about the wait and that the food had arrived all at the same time I was informed by a very rude waitress that they hadn't been marked as starters and there was nothing she could do about that."
"Scheduled an order to be delivered for 8pm, it was my son’s 16th birthday and he really wanted to have Hubbox, he knew exactly what he wanted and was so looking forward to it. Order was placed at lunchtime today and then Hubbox cancelled my order 20 minutes before delivery was due, with no explanation."
"I was part of a party of six and was sent an incorrect order twice."
"Service is a little slow for the amount of people they had on hand."