Sprint Physiotherapy Ltd Reviews Summary

Professionalism and Expertise

Pros:

• "Sprint physio have a more thorough and investigative approach."
• "His diagnosis was very thorough and comprehensive."
• "Viktoria explained everything to my son and reassured him thanks to her knowledge and professionalism and extremely gentle approach with children."
• "She does so with a real genuine care and compassion, expertise and a great sense of humour."
• "I've much appreciated his friendly, supportive and encouraging approach as well as his considerable expertise and professionalism."
• "She was exceptionally diligent, professional, and insightful with her approach to therapy."
• "Valentina listened thoroughly to my medical history and took into account every detail."

Cons:

• "The great physiotherapists in this business are hugely let down by a poorly managed practice."
• "It is totally unacceptable to confirmed in person that a treatment is covered and then back-track 18 months later!!"

Recovery and Treatment Effectiveness

Pros:

• "With those treatments, my symptoms became so much better."
• "A few months on from our sessions, I’ve continued doing the exercises and following the guidance Nathan set and am pleased to say that my knee pain is gone!"
• "I’ve had constant discomfort while breastfeeding and was referred to sprint - three sessions of the ultrasound therapy with Val & Anj has sorted me right out and been a game changer."
• "I have gone from being in intermittent extreme pain to virtually none at all, and my hand is almost back to normal function."
• "Pain completely gone after a few sessions."
• "The treatment was truly remarkable and effective after just one session!"
• "Just one session made a world of a difference and after the second it was completely gone."

Cons:

• "I would not recommend them, most of their physiotherapists practice elsewhere and I advise you look for them independently."

Customer Service and Support

Pros:

• "Admin staff are very flexible and professional and try to accommodate the appointment time based on your needs."
• "Sprint team and admin have always been really efficient and pleasant to deal with, in particular guiding me through my multiple insurance queries I had!"
• "The staff are kind, polite, and really helpful."
• "The reception staff are very friendly and helpful, you get a text reminder 2 days before your appointment."
• "At very short notice thanks to the marvellous Manjit at Reception I was able to see Viktoria and Nathan on subsequent appointments."
• "Val and her team were exceptional, asking questions and explaining what was happening in simple language."
• "I would warmly recommend the clinic. Very friendly staff."

Cons:

• "It is totally unacceptable to confirmed in person that a treatment is covered and then back-track 18 months later!!"