Urban Angel cafe Reviews Summary

Ambiance and Decor

Pros:

• "The place is so cute, cozy, warm and clean."
• "The rooms were well lit and had a nice, cozy atmosphere to them too."
• "We sat in the backroom of the cafe which one of waitors informed me use to be an old bakery (still has original fittings). It was very cosy and atmospheric with candles sparingly dotted around the room."
• "I love the aesthetic of the place, very modern yet rustic and homely all at once."
• "Charming atmosphere with a rustic decor that exudes a warm and inviting ambiance."
• "The space is warm, welcoming and the staff are the same way!"
• "Urban Angel has exactly the type of vibe I am looking for for a breakfast in Edinburgh: beautiful polished rustic interiors and folk music background."

Cons:

• "Seating nonexistent... Interior was noisy and somewhat awkward."
• "The seating was old uncomfortable and the food seriously over priced."
• "We didn’t like being seated at a small bar right in front of a wall on uncomfortable stools."
• "The only negative thing I could say is that it was slightly cramped."
• "They put us to somewhere next to window and we got cold a lot... It was really rude."
• "The toilets are incredibly tiny and would be very hard to reach in a wheelchair."
• "Tables are shaking a little bit and chairs are 'quite small' and missing cushions."

Food Quality

Pros:

• "Very tasty breakfast option."
• "The sweet chilli sauce that came with the toastie was tasty."
• "The french toast went well with the combination of basil purée, toasted coconut and lime yoghurt which helped to reduce the sweetness and overall, the flavour was well-balanced."
• "Best pulled pork burger I've ever had."
• "Poached eggs cooked to perfection, plenty of nice crispy bacon."
• "The avocado on toast was beautiful and we also shared a smoothie bowl - nice and thick just as they should be."
• "The eggs benedict is a piece of art here."

Cons:

• "The tea was a bit average tho."
• "Unfortunately they didn’t have wheat free bread."
• "The only downside is that the food is a bit on the pricier side, but everything seems rather expensive in Edinburgh, so it's not easy getting around that."
• "The food however was mediocre with the avocado on toast very plain and the bacon being overcooked."
• "Hollandaise sauce was sour and didn't taste particularly good, and the dish lacked any diversity whatsoever."
• "The banoffee french toast with nuts, which neither of us liked, it just tasted like a hard scrambled egg drenched in maple syrup with yoghurt."
• "Unfortunately there was something hard and sharp nestled into my apricot chutney, which really hurt my tooth."

Service

Pros:

• "All the staff were more than helpful, very cheerful and polite."
• "From the moment that I walked and everyone was friendly there."
• "Staff were lovely and we walked out with some great bookshop recommendations."
• "Service was great, friendly and cheerful staff."
• "Staff were friendly, attentive and very welcoming."
• "The staff is attentive and friendly, and they are always happy to help with any questions you may have about the menu or the cafe."
• "The staff were very attentive and knowledgeable on local ingredients and the various different filter coffees available."

Cons:

• "Awful customer service. If you can’t manage the restaurant you should avoid to have it open."
• "It's a shame a single person ruin the whole experience."
• "Staff management poor... not enough staff on to manage comfortably."
• "The staff seemed too rushed to be friendly."
• "Would not recommend to come here - the staff are incredibly rude and unprofessional."
• "The service was professional, yet super friendly."
• "Very slow in service."

Value for Money

Pros:

• "It's far from pricey."
• "Every thing arrived earlier that expected."
• "I was pleasantly surprised by all the portions of the food on our table, thought it was great value for money."
• "Price is v fair and clean (full of COVID recommendations in place)."
• "The food is great and reasonably priced."
• "The prices are also reasonable, considering the quality of the food and the service."
• "The food was really delicious too."

Cons:

• "I would say it was a little on the expensive side but I suppose it is city centre so what do you expect?"
• "Very expensive, but decent value overall."
• "Portions are reasonable. On the more expensive side."
• "The smoothies are very small considering the price you pay."
• "Almost £15 for eggs on toast."
• "The bill came to over £50."
• "Food is good quality but ridiculously overpriced."