Bramble Reviews Summary

Staff Service

Pros:

• "Staff very cheerful and accommodating."
• "Kind and friendly staff."
• "Staff are lovely and welcoming."
• "Staff were friendly and helpful."
• "Staff very attentive and welcoming."
• "Staff were warm and friendly."
• "Staff are very friendly and eager to please all in all a great place to go."

Cons:

• "Would not recommend!"
• "Seemed completely overwhelmed with the number of customers."
• "However the organisation and management of the place is absolute shambles!"
• "Unfortunately, we are usually turned away."
• "But would not recommend nor return to this place because of the serving staff."
• "Waitress was incredibly rude and abrupt."
• "Food is fine but the staff are really rude."

Booking System

Pros:

• "Busy but you can add your name and number to the list and they will call you."
• "They don't take bookings but they do keep a list so that you can be sure you're seated as soon as possible."
• "We put our names on the waiting list and were lucky to get in ten minutes later."

Cons:

• "I wish they had a booking system which would be easier."
• "Trying very hard for several days to book a table here, but no joy!"
• "The only thing that’s missing is a booking system so you can guarantee a table."
• "I really wish they would introduce bookings."
• "The only frustrating thing can be the lack of booking system."
• "Unfortunate they don't take bookings so it's just your luck."
• "Could sort the place by setting up a simple easy booking system."

Food Quality

Pros:

• "Superb food, excellent value for money."
• "The Korean loaded scrambled eggs are incredible and the roasted stone fruit pancakes were the best pancakes we’ve ever had!!"
• "All culinary tastes were met on the menu."
• "The food is amazing, definitely will be back to try more."
• "The coffee is strong and the food is delicious."
• "Food is delicious although tad expensive for a lunch in southside."
• "Clearly prepared with care and absolutely delicious!"

Cons:

• "Food is excellent, but they don't care about how long you will wait."
• "The almond croissant tasted stale."
• "Wouldn't recommend to anyone with dietary requirements or intolerances/allergies."
• "The cakes were as expected tasty but the range was unremarkable - my carrot cake was a bit dry."
• "Very unwelcoming environment however it has potential with its cute and quirky interior and decent food."
• "The food was rushed and the taste was nothing special, below average."
• "When it turned up it had several mouldy raspberries on it."

Atmosphere & Ambience

Pros:

• "The place was bright and airy, and great for a date, coffee and cake, read (when not busy) or meal from what the menu looks like."
• "Nice ambience throughout, highly recommended for a couple or small group gathering!"
• "It is a bright and cheery corner spot."
• "Nice atmosphere & staff, good food & coffee...what's not to like...🙂"
• "It's a dog-friendly place in a bright and comfortable space."
• "Its a small but nice place to sit and watch the world go by."
• "Nice and cosy inside but outdoor seating also available, and dog friendly!"

Cons:

• "Really slow service for the 2nd visit in a row."
• "Only downside maybe a bit crowded inside."
• "The sheer volume of noise was what amazed us, because you are surrounded by hard surfaces the sound waves reflect."
• "Sitting in the window on rock hard seats with straight back I felt like I had stepped back into high-school."
• "Very tight for space inside and a busy waiting list to get in."
• "The only downside is the inevitable queue that forms outside the premises during busy times."
• "Cosy interior, considerate and welcoming staff."