Craigie's Farm Deli and Cafe Reviews Summary

Staff and Service

Pros:

• "Really friendly staff."
• "Very friendly and attentive service, particularly Helen at the Quite zone really goes out of her way to help."
• "Staff very kind, helpful and welcoming."
• "Staff so lovely and helpful, great ethos of farm to table eating and educating kids on animal care and more."
• "Friendly staff. Table service which is nice nowadays, rather than queuing up like school dinners and then the hunt for an empty table."
• "The staff here were super nice."
• "The staff are very friendly and helpful."

Cons:

• "The staff were rushing around, avoiding eye contact."
• "The tables felt sticky and the staff were wearing uniforms that didn’t look clean."
• "Everybody was lovely, there just weren't enough to deal with the volume of customers."
• "The staff looked sad and unhappy."
• "The deli cafe seriously let's the place down. Staff are rude and indifferent."
• "Older lady (M.) seemed annoyed we came to the cafe, did not want to take our order."
• "One of the waitresses in particular was incredibly rude when serving us the food when it eventually arrived."

Food Quality

Pros:

• "The food is delicious, the staff are friendly and helpful, and the new layout really works."
• "Food was very good, coffee was good too."
• "Food excellent, a roll with sausage I still think back on with great fondness."
• "Food served is amazing and the staff couldn’t have been nicer."
• "The food is great."
• "The food decent but really disappointed that it was card only in the playbarn."
• "Food tasted extremely fresh."

Cons:

• "The café is a shadow of its former self. Very poor and limited selection of food."
• "The food was ok but not too great, I had a beef sandwich which was way too sweet and bread a bit soggy/soft."
• "Food was overpriced and okay, lack of vegan options for my partner too."
• "The veggie breakfast was quite cold and a very small portion."
• "Food is expensive for quality of what is served."
• "The disappointment was the chicken and bacon sandwich which was hard to identify as either rather than a paste."
• "Stovies with no potatoes, just like a bowl of stew with hard crunchy bits."

Facilities and Environment

Pros:

• "The shop in the building the cafe was in had a really good variety of products."
• "Lovely working farm. Your able to go into the fields and pick your own produce."
• "Craigies's was very clean overall and tables and surfaces were constantly being treated by staff after use."
• "Toilets were clean and the service there was lovely."
• "The shop has excellent fresh produce as well as bathroom facilities."
• "Lovely place for breakfast with a beautiful surroundings."
• "Amazing place for family and kids. Open farm to pick fruits and vegetables. Big Indoor playground for children."

Cons:

• "Due to covid measures, to provide good ventilation, the cafe windows were open making the area cold and draughty."
• "The tables felt sticky and the staff were wearing uniforms that didn’t look clean."
• "The distance to walk between one fruit picking area and the next is long."
• "The Berry picking is poor this year."
• "There were plenty of empty tables BUT they nearly all were piled with dirty dishes etc and bottles, food packaging etc, not getting cleared."
• "I don't think the layout is very good and there wasn't a great selection of fruit either."
• "No cell signal and I've seen more animals in the animal barn walking down the road in a city."

Value for Money

Pros:

• "The produce is very reasonably priced."
• "Great food at reasonable prices."
• "The shop has fab gifts and home goods at brilliant prices."
• "Very good deli good choices. Great outdoors for the kids. Plenty of choice in the cafe and good value for money."
• "Reasonably priced too for what you get."
• "Wonderful day at craigies farm, loads of fruit available and actually pricing wise we thought was reasonable!!"
• "I will 100% rather pay a bit more for my pumpkins as I think you're paying for the experience and the memories."

Cons:

• "None of this was what I wanted for Fathers’ Day and it certainly wasn’t worth £55."
• "The cafe is very expensive for juice and such like."
• "Really expensive."
• "The food decent but really disappointed that it was card only in the playbarn."
• "They are charging £10 for a Caesar Salad, which had no Iceberg lettuce, no Parmesan, just a few bits of chicken with croutons on a bed of dry leaves."
• "The pumpkin prices, however, went through the roof this year!"
• "So including our entry I ended up spending £52 for lunch (no drinks) for 2 adults and a 2 year old - ouch!"