Morrisons Reviews Summary

Store Layout and Facilities

Pros:

• "Lovely store, clean, tidy and presentable."
• "Jet wash and air machine available."
• "Fuel stop on site with car wash and airline."
• "Plenty of parking, well lit and airy store."
• "There is a very big car park, customer toilets with baby changing facility."

Cons:

• "No sense to the layout, pizza counter right by the door?"
• "The layout of the shop could be better it was hard to find things."
• "Limited disability parking."
• "The parking spaces are too narrow in spaces to comfortably fit a normal size car."
• "Disabled parking in the wrong place here."

Staff and Customer Service

Pros:

• "The staff are polite and presentable."
• "The butcher/ fishmonger was friendly and very helpful."
• "Great service from the staff and the lady who served me on checkout was lovely and friendly."
• "Fantastic staff... so Knowledgeable and helpful."
• "The staff are always polite, helpful and friendly."

Cons:

• "No staff to be found if you need help."
• "The Girl who was on self checkout needs to smile a bit more and be a more enthusiastic."
• "The man was rude and did not even say a single word to us when he eventually dumped the tray on our table."
• "3 staff standing just chatting and moaning, what a joke!"
• "The guy at the self checkout was really unhelpful."

Product Availability and Quality

Pros:

• "The quality of their food is always good. The difference between main manufacturers produce and theirs is as good, only cheaper."
• "The bakery have a really good range of different breads that are delicious."
• "Veg generally is very fresh and we have good fish and butchers counters."
• "The prices are also excellent."
• "Well stocked with a great range of good value products."

Cons:

• "No sugar or large tubs birdseed."
• "The food came out so over microwaved we couldn't eat it."
• "Limited stock on shelves and very busy!"
• "The fresh salad bar looked like it had been sat there since it opened 10am, lots of things in it looked dry & stale."
• "Shelves empty. Meat section shocking."

Shopping Experience

Pros:

• "I shop here regularly and would recommend this store."
• "One of the huge and best place to go for all the daily needs and food in newquay."
• "Morrisons is definalty getting better, I like the larger new entrance, the larger my organized aisles and security system at self checkout."
• "The best Morrisons I have visited."
• "A large store which has a great selection of all sorts!"

Cons:

• "The store was packed, the so called security outside may have been counting the amount of people in and out but they seemed to be having more of a social meeting then ensuring social distancing."
• "It's big but during Schools Out they simply can't cope."
• "The customer service is now very poor and the previously good standards I have been accustomed to have Gone."
• "This was so busy when we visited last week it was not COVID friendly."
• "It was the worst shop I've been in, it was really over crowded and the lay out of the store was terrible."

Cafe and Food Services

Pros:

• "The cafe has a fantastic menu with something for everyone."
• "We did have Sunday roast here which was fantastic."
• "The breakfast menu is brilliant with delicious meals."
• "Morrisons cafe is excellent it's clean, spacious and updated."
• "The food always excellent."

Cons:

• "I had the misfortune of going to Morrisons café this morning for breakfast, the dreadful food that was served was cold and inedible."
• "Awful! Only went for breakfast in the cafe but no vegetarian breakfasts."
• "An hour for a fry up is ridiculous."
• "Not a good day for Morrisons table app didn’t work dirty cups and not good food."
• "The cafe is awfully bad. Terrible service."