Sainsbury's Reviews Summary

Category: Supermarket Glasgow

Address: 10 Darnley Mains Rd, Glasgow, G53 7RH, United Kingdom

Phone: +441416386495

Rating: 4.2
based on 160 reviews.

Product Variety and Availability

Pros:

  • "It has a wide variety of products, great prices, and friendly staff."
  • "A well-stocked shop, with easy access and a handy branch of Argos inside."
  • "This store is well stocked with a great selection of products."
  • "Huge supermarket, incorporating an Argos store."

Cons:

  • "Shopping for a friend, normally a fulfilling visit. She uses tassimo pods from coffee but has been unable to get tassimo milk creamers for a month."
  • "Bizarrely they extended this store with a new upper level and cafe and then basically mothballed the upper level a few years later."

Store Experience and Environment

Pros:

  • "The store is always clean and organized, making it easy to find everything I need."
  • "The store offers a relaxing shopping experience and it benefits from having a petrol station and several fast food outlets minutes from the store."
  • "Wheelchair accessible. Friendly, helpful staff."
  • "It's the biggest in Scotland... But such a lot of empty space on the 1st floor, could easily squeeze a Lidl in here."

Cons:

  • "The only gripe I have is that the entrance to Sainsbury's at the roundabout. It's like it's been carpet bombed and has been gradually getting worse each time we go back."
  • "Had an issue with racial abuse, staff didn't seem too interested in reporting."

Pricing and Value

Pros:

  • "The shop stocks quality items at reasonable prices and had a 25 per cent discount."
  • "Good quality, especially some of their own brand. They have a reputation for being more expensive for some of the known brands but actually are pretty reasonable."

Cons:

  • "First time shopping here everything is clean and tidy and where its supposed to be but the prices my god I would have to remortgage the house if i keep shopping here 😪"
  • "Be careful with the fresh produce. Since they removed the export dates, they are hoping you take their waste home with you."

Customer Service

Pros:

  • "The staff in store are very helpful and friendly."
  • "Friendly store, good range and comfortable to shop in due to wide aisles. Includes Habitat home and Tu clothing ranges."

Cons:

  • "Had an issue with racial abuse, staff didn't seem too interested in reporting and said will have a look at CCTV and ban the customer."
  • "Absolute shambles. Went and the item we went for was out of stock despite appearing available. So ordered it for click and collect. A total of 4 trips and still no product!"

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