Morrisons Reviews Summary

Store Layout and Organization

Pros:

• "Store was clean and very well organised."
• "This is a pleasant, well laid out store, with a good range of products."
• "Probably the biggest Morrisons we have been in. Good carpark, well laid out in store and clean toilets."
• "The store was incredibly well-stocked, had everything we needed."
• "Very large store with great variety. Not been disappointed by this store yet."
• "Well stocked, clean and bright."
• "Pretty good mid-sized supermarket. Range is occasionally limited, but I can find pretty much everything I need at a reasonable price."

Cons:

• "Once you're in the store it's a little unorganized there is no one way systems and no one really policing people in the shop."
• "Shop seems to be very confusing as to where certain items are."
• "The layout is a little discombobulated."
• "This store is a bit untidy and needs a good sort out as stock on display ends a safety issue as with a trolley hard to get around the store."
• "The shop itself doesn’t seem to have much of a flow between aisles either."
• "Badly laid out. Narrow aisles and made worse by displays protruding into aisle."
• "STORE IN BUDE IS A HORRIBLE STORE! place is a mess like a actual s**t show mess everywhere."

Staff and Customer Service

Pros:

• "The staff and customers at Morrisons BUDE were excellent and very welcoming."
• "The staff—they were unbelievably helpful and friendly."
• "Linda Phillips on the till efficient and very sociable we left with big smiles Thank you."
• "I asked for help by another member of staff and that gentleman was lovely went up and beyond to help me."
• "It is a pleasure to be served by the staff, the young man in the cafe has excellent person skills."
• "the staff were very friendly and helpful."
• "Georgie on customer services was very helpful and did it with a smile."

Cons:

• "Never liked Morrison's! Rude staff!!"
• "Good selection. Staff not too friendly moaning to each other about other staff and customer's hit a few trolleys with pallet trucks and no sorry just kept on going."
• "Found the staff were not helpful or friendly."
• "Staff spend more time gossiping about shoppers than assisting them."
• "Sadly, I tried using three different self checkout kiosks and they were all unhappy with 'put item in bag'."
• "never in my life have I came across such a rude member of staff."
• "Staff rude and unhelpful."

Products and Pricing

Pros:

• "there was a good selection of food and beers."
• "Popped in on boxing day and bought a few essentials, they still had veg for 19p, an amazing price for 2K of Maris pipers!"
• "A great store with lots of variety."
• "Good range of produce."
• "Great meat & fish selection."
• "Jam packed with offers compared to my local, good prices."
• "Fantastic Morrisons with a great warm selection of food at a fair price."

Cons:

• "This store has become not such a nice place to visit, often gaps on shelves."
• "no stock in the store all 3 times I went."
• "Couldn't find the product I wanted today."
• "Really poor selection for organic and sustainable products, especially meat and vegetables."
• "sadly they are ripping off the locals by overcharging for fuel."
• "Just bought some sausage rolls that were reduced thinking they were today's date but the date was 3 days ago."
• "Too many people in store...for the current climate. Never saw any of till staff take time to clean card machine or conveyor belt."

Facilities and Services

Pros:

• "Carpark is large and easily accessible."
• "Ample free car parking including disabled bays."
• "Petrol station on site."
• "Supermarket and fuel station. Ample parking."
• "The restaurant also does a takeaway service, also can pre-order online."
• "Also has a separate area for motor homes."
• "all round excellent shop it has a restaurant and restroom with wheelchair accessibility."

Cons:

• "Very disappointed that the digital voucher wasn't accepted."
• "The cafe is awful, after waiting for ages and being completely ignored."
• "Shut the cafe on Saturday morning as they couldn't cope with demand."
• "It's cold in the store so always need to wear a coat and fruit and veg with today's date on."
• "Very disappointed as no trollies for wheelchair users."
• "Freezing cold cafe would have been warmer to sit outside in the rain."
• "Toilets mens ans ladies broken. Disabled has blood on floor and sink."