Address: Mortonhall Gate, Frogston Rd E, Edinburgh EH16 6TJ, United Kingdom
Phone: +441316648698
Rating: 4.3
based on 185 reviews.
Garden Centre
Pros:
"First visit at Mortonhall Garden Centre. Loved my visit, the shop is beautiful, lots of choices, plants, flowers, tools, the garden space is huge and the selection there impressive."
"Had to queue to get in today which is understandable but system managed very well. Went in to browse at plants and ended coming out with a beautiful stone planter."
"Well laid out garden centre has all been modernised since I was last in now have a large restaurant and cafe helpful and friendly staff."
"Really well stocked and fairly priced garden centre."
"There are plenty disabled parking areas, and the shop has at the moment nice wide spaces for wheel chair users, and of course they have a disabled toilet."
"They have plenty of tools and decoration for your garden, and great offers and variety of outdoor plants."
"Purpose built garden centre with everything on the same level. Extensive range of plants indoor and outdoor and everything a gardner could need."
Cons:
"The refurb of this place has killed the spirit of what was a small but friendly and reasonably priced establishment. Sad"
"Garden centre is pleasant, cafe on the other hand is atrocious. Microwaved and flavourless mains."
"Whats the point in having a very large dining area if they cant keep up with food demand."
"Still not finished renovations after nearly a year car park still a building site."
"Not a huge stock of garden plants."
"It's undergoing extensive alterations at the moment which has affected plant sales a bit especially outside."
"Much of their indoor space is taken up with clothes, crafting materials and gifts. As a gardener, I'd rather the emphasis was on the gardening."
Restaurant and Cafe
Pros:
"The restaurant is pretty good, too."
"Even with the reduced capacity the cafe is still excellent -- the spicy chicken stir-fry is particularly good -- and the Illy coffee is (IMO) great."
"Food was good, presentation and size great."
"Brilliant staff..as always..had a lovely lunch in an extremely well maintained and clean area service so well organised so I'm happy to pay that wee bit extra for the food. Which is delicious by the way."
"Lovely cafe and highly recommend the giant sausage roll."
"Coffee shop staff have excellent customer service and the place was immaculate."
"Great food and Annie was wonderful."
Cons:
"Visited the restaurant today and served by sullen, unhappy girl."
"The waitress didn't have any customer service skills, i believe she was more interested in talking with her co worker about the customer she had an issue with."
"Nice place for a visit and lovely plants but the customer service is appalling."
"The staff were welcoming and well informed."
"The service was excellent, always with a smile on the face. Thanks Katie."
"All the staff both in the shop and the restaurant were very friendly and very helpful."
"Staff very nice and helpful."
Pricing
Pros:
"They have some of the best offers I have seen!"
"The plants are all of high quality and well looked after, plants seemed to be priced about right for their sizes and times spent growing them."
"Pricing for this type of thing is excellent and would highly recommend."
"Some things a bit overpriced but others reasonable."
Cons:
"Prices were ridiculous. £2.45 for a small bottle of coke."
"Massively overpriced too."
"Grossly over-priced. To the point of ridiculous - small bottle of kids Yazoo Chocolate Milk was £3!!!!"
"It's a bit pricy here in the cafe bottle of water 2.20."
"I love this upgraded/revamped garden centre with lovely gifts etc so week displayed... BUT rather off-putting high prices."
"The triple cheese baked potato was very short on cheese and at a price of almost £9 was not good value."
"Cafe service with restaurant prices."
Staff and Service
Pros:
"The staff were all so nice and helpful, this is a place that easily rivals other garden centres."
"Superb service from very attentive, pleasant and we'll trained staff."
"Staff were attentive and I'd definitely go back."
"The Staff on duty where all very helpful and friendly, one young man carried my tray for me to the table."
"The staff are charming. They brought water for our dog and the coffee and cakes for us were delicious."
"The service was quick."
"They are all so much more helpful and mannerly."
Cons:
"However, some of the staff leave a lot to be desired, especially at the checkout!"
"Young staff not so much as she kept touching her hair and face while behind the counter also no hair nets."
"Disgusting way to treat customers! Big adverts that they are dog friendly but they are not!!!"
"Very disappointing and will not rush back. ☹"
"Worst afternoon tea I have ever had."
"We were not the only customers who thought her attitude and customer service was shocking."
"Staff in the cafe were not particularly friendly but were very chatty to each other."