Everyman Edinburgh Reviews Summary

Seating and Comfort

Pros:

• "The seats were not only comfortable but also provided ample legroom, making the entire movie-watching experience extremely enjoyable."
• "Really comfortable seats with both single and sofa options."
• "The screen we were in had a gallery (upstairs) and the seating is mostly comfortable two-seater sofas with a few individual seats."
• "The seats were super comfy and or was a small theatre so there wasn't really a bad seat, even in the front row."
• "Instead of seats there are small couches with tables for drinks."
• "Comfy seats with a step in front to put feet up on."
• "Small screen rooms with comfy 2 seater sofas and single seater velvet chairs, loads of leg room."
• "The sofas you sit in whilst watching a film are so comfortable."

Cons:

• "The sofas have a lot of marks on them, but they did feel clean."
• "The sofas 'eat' you and are very snug."
• "Bog standard seats which were just doubled in to sofas. Absolutely rubbish and so uncomfortable."
• "The seats are more expensive than the Dominion's and not comfortable."
• "Unfortunately orders were mixed up which was quickly resolved so all okay aside from the slight awkwardness. Sofas felt quite cramped."
• "Seats were not actually that comfortable."
• "Disappointingly we weren’t allowed to buy a drink at the bar so were pointed towards a holding area."
• "The seating was not very comfortable."

Staff and Service

Pros:

• "The guy that served us (the manager I think) was also extremely helpful & friendly."
• "Staff were brill!"
• "Staff super lovely, drinks cold."
• "The staff at the cinema were also exceptional in their service. They were courteous, friendly, and eager to assist with any inquiries or requests."
• "I have been to Everyman twice now and both times the service has been great with lovely staff and clear guidance."
• "The service was very good and attentive."
• "Staff very welcoming and professional, felt almost like a black tie event!"
• "Service, food, cleanliness were all 5 stars."

Cons:

• "What a joke the venue was not busy I ordered a burger this then sat on the pass for a good 10 minutes."
• "Very poorly organised cinema. No signs, so there was this lady walking around shouting at us where to go."
• "Service was terrible on saturday, ordered 2 pizzas she said she could not deliver into the cinema and would be 15 min, so I thought I would wait...40 min later to be told sorry."
• "The service was a little slow, but not terrible, my partner has some intolerances and was provided the allergies book to look through."
• "Waited nearly half an hour for drinks and even longer for a burger. Loads of staff wandering around looking confused. Chased up the food order three times."
• "The bar service was slow and there was no apology forthcoming for our wait."
• "Terrible customer service for overpriced tickets. We were told to take a seat and someone would take our order (no one did)."
• "Waited ages to order cocktails which we had to pay for in advance."

Food and Drinks

Pros:

• "I have tried their Baileys chocolate and Baileys salted caramel milkshakes. They were absolutely amazing."
• "The perfect cinema popcorn popped fresh upon your order."
• "Brilliant first visit today. The team were exceptionally welcoming and the quality of the food is amazing."
• "The food and drink was tasty and so much fun that they bring it to the seats."
• "Espresso martini was great, mojito was so-so."
• "The cinema experience was truly delightful! Their efficiency in handling food and drinks made the whole process seamless and stress-free."
• "The menu has a variety of food and drink options."
• "Great cinema experience. Had a nice chilled glass of wine with some tempura prawns while I watched the movie."

Cons:

• "Food vastly overpriced for portion size and what it is."
• "Food arrives in really impractical serveware considering the shared arm-rest tables are tiny."
• "The menu is quite extensive and reasonably priced for a cinema, but I think the food and drink menu could be improved, especially for vegetarians."
• "Food was okay, can't complain."
• "Burger was dry, tasteless and warm when it arrived. Squid was chewy to the point of being inedible."
• "The food was overpriced and not great."
• "However, avoid the 'home-made' popcorn if you don't want an unexpected dental bill (a box full of un-popped kernels!)."
• "Biscoff milkshake was probably the worst milkshake I've ever tasted. It was very watery and lacked flavor."

Price and Value

Pros:

• "It is not the cheapest cinema however worth it for the service and atmosphere once in a while."
• "I’ve been to several Everyman cinemas & this one, whilst still expensive was the cheapest & best one I’ve visited."
• "We had a very average experience. Everyman are trying to make what once was a niche concept, mainstream."
• "We got 3 the buttermilk chicken, squid, and flatbread with hummus. All of these were very tasty."
• "I will never be able to go to a different cinema again. What a luxury experience at such a great price."
• "A very unique and superb experience right from when you enter the space."
• "Definitely an experience I will repeat."
• "Very enjoyable and would definitely be back!"

Cons:

• "-1 star because, whilst a cool experience, it is slightly expensive and I don’t feel the price is fully justified."
• "The tickets are quite above the price range of regular cinema tickets."
• "Expensive garbage. Will not return."
• "For the price, you'd expect not to be bombarded with dopamine overload through even more ads than you'd get at a regular cinema."
• "£5.60 for some fries for a very tiny portion."
• "Paid £120+ to take my kids to see the Barbie movie. The food was overpriced and not great."
• "The cinema itself looks nice, however, the snack portions were small, the milkshakes tiny."
• "Left the ' cinema' early as I was utterly sick of constantly having to move so people could get drinks from the bar."

Atmosphere and Ambiance

Pros:

• "The place is amazing! Really comfortable & great atmosphere. So much more than your bog standard cinema."
• "The decor is part 60s with a dash of Art Deco like being inside a Zeppelin."
• "All in all, it's a very nice venue for relaxing romantic or platonic dates."
• "Great venue. Lighting excellent, service attentive."
• "Overall experience is far more premium than any other cinema we’ve been to before."
• "The sound system especially as we were there to see Stop making sense was great."
• "The screen itself was nice, very cosy as there were only 4 rows."
• "Great layout of bar area. Staff seemed enthusiastic and there were a lot of them."

Cons:

• "The actual audio quality in the screen was very poor."
• "There is a lot of room for improvement though."
• "The venue although nice and not busy was also dirty as in my table was not cleaned."
• "Would have been nice to have this explained to everyone in the cinema."
• "The bar area is perfect, the cinema seats divine - so much space. The at seat menu had some delicious choices."
• "This can happen anywhere and I swapped seats with her to resolve. Staff genuinely seemed passionate for project but just needed to gel as a team."
• "Was taken here with friends who had the membership and I am now considering the membership myself."
• "The shopping centre it is located in is a bit soulless, but the bar area is lovely."