Kervan Sofrasi Restaurant Reviews Summary

Food Quality

Pros:

• "Meal was great, well seasoned."
• "The food tasted amazing, and the mixed shish took me back to my last trip to Turkey."
• "Delicious Turkish grilled meats and the waiter also recommended a lamb tomato dish that was super tasty."
• "The food was absolutely delicious, the atmosphere was wonderful."
• "Superb LAMB DONER thinly sliced (best cut ever) spiced and cooked to perfection."
• "The food here is really good, and the portions are large."
• "The food was amazing, it came super quick and was delicious."

Cons:

• "The food is tasty but was luke warm."
• "Doner is not succulent nor did it taste fresh, it was actually dry, chewy & hard."
• "The food was salty."
• "The lamb doner was extremely oily, just oil running out of the wrap onto the plate."
• "The tomato sauce was so watery it was almost soup."
• "The dolma was swimming in oil and fatty meat which was next to tasteless."
• "The chicken was incredibly salty… inedible… so was the couscous."

Service

Pros:

• "Dilara was amazing! She made spot on recommendations for vegetarian dishes and made sure we never ran out of Turkish tea."
• "Quality and service like this is worth every single penny."
• "Our waiter Jason was also very kind and friendly - 5 stars all round."
• "The staff were very welcoming, kind and knowledgeable of the products, dishes and ingredients offered in the menu."
• "Staff were exceptional and very understanding."
• "The staff upon arrival were lovely, assisted us to our seats."
• "The staff were friendly and super efficient."

Cons:

• "Our waiter didn't know the difference between gluten and dairy."
• "At the beginning waitress spilled our drinks."
• "The customer service is also shocking."
• "horrible service found dirt on my fork my advice don't come here the waiter mocked me disabled child."
• "One of the staff dropped coffee on me and they didn’t even came to clean the table."
• "Customer service horrible.. rude and racist!!"
• "The staff weren’t helpful and chatting with each other and forget about customers."

Value for Money

Pros:

• "The mixed grill is wonderful value and could easily feed 6."
• "The food is fresh and tasty and great value."
• "You get served a free delicious salad with pitta bread!!!"
• "The food we get is worth every penny."
• "For 7 of us the bill was £162; bit pricey but for wonderful service and quality of food it was worth it."
• "Prices are affordable for such good service and food."
• "The portions are huge, definitely worth your money."

Cons:

• "Average price is £25 pp for not much food."
• "It doesn’t value for money."
• "We ended up paying just shy of £100 which I found very expensive for a mediocre meal."
• "A little too pricey for the area with £10 a mocktail or £14 a cocktail."
• "Charging £7 extra pounds for 4 pieces of sliced hellumi."
• "They are more expensive then their competitors, giving less food and worst customer experience."
• "Too expensive for the quality of food and service."

Ambience

Pros:

• "Interior decor is top notch, with friendly staff and great (and family friendly) atmosphere."
• "Prettiest restaurant I've been to in a long time. Really nice and clean."
• "The waterfall elevates this restaurant's exquisite design to a new level."
• "The decor is very pleasing and calming to the eye."
• "The restaurant had good vibes, beautiful interior and soft music."
• "The decor was nice with good atmosphere."
• "This restaurant is a breeze of fresh air in Wood Green. I felt like in a posh restaurant in Istanbul."

Cons:

• "I felt the stairs directly outside the bathroom is dangerous."
• "The place was absolutely packed!!"
• "I also noticed there were a large group of people drinking a floor below us in the middle and some were eating food, people drinking and eating appeared to be mixed which some people like myself would have found it uncomfortable."
• "It was so noisy that we was unable to talk we had to literally shout at each other."
• "The most disgusting slow service."
• "It gets very crowded on Sundays."
• "The constant loud noises coming from the kitchen added to the already unpleasant atmosphere."