Fez Mangal Ladbroke Grove Reviews Summary

Food Quality

Pros:

• "Delicious food and generous sized portions! BYO which makes it extremely reasonably priced."
• "Honestly the best lunch that I have had all year, and worth every penny."
• "The lamb chops were great. I went for medium well. It was so tender and served with rice."
• "Possibly the best Turkish steaks we ever had."
• "The barbecued food is delicious and healthy."
• "The meat and chicken we tried dissolved when it hit your tongue; well cooked, but tender and juicy."
• "Had a simply delicious halloumi wrap. Fresh and served quickly."

Cons:

• "Unfortunately I had the worst take away falafel of my life recently."
• "I bought a lamb doner kebab to take away and it was full of bits of fat and gristle."
• "The quality of food was very poor, rice was very tiny and seems like cook in a microwave."
• "The lamb was dry hard and a bit burnt."
• "The falafel I had was slightly dry, but the meats and hummus were very good."
• "The kebobs were overcooked and dry."
• "The food was not cooked properly I even got food poisoning from it for the second time."

Service

Pros:

• "Staff friendly and efficient, cooking area as you walk in you can see your meal being cooked."
• "The severs are all very attentive."
• "The staff are always so pleasant and polite never ever had an issue and been going there for many years now!! 10/10 everytime!!"
• "Service was friendly as well, even though it was busy."
• "The staff are lovely and attentive."
• "The staff was really friendly and helpful. They were checking throughout the dinner that everything was well."
• "Waitresses are really nice and welcoming."

Cons:

• "A fraction of what it used to be. Didn't enjoy the experience or the food."
• "Very disappointed with this place."
• "The waitress, a 'blond' woman was extremely rude, really nasty with us."
• "Waitresses very arrogant or super shy."
• "Terrible service. I have never been kicked out from a place before but it happened here."
• "Staff were soooooo rude."
• "Never in my life have I been disrespected the way I was tonight."

Atmosphere

Pros:

• "The place is clean with great atmosphere."
• "Local Turkish restaurant with Moroccan/Turkish motifs and decorations."
• "Very cosy, premium quality food and very reasonably priced."
• "Amazing little Turkish restaurant."
• "Outdoor seating was so nice and service was decent too."
• "Although it's a small place and sometimes get so crowded but it worth every single moment of waiting."
• "Fez is one of the most consistent Turkish restaurants in west London, their food is always on point and is reasonably priced."

Cons:

• "It's a small place and it can get really noisy to the point that you have to shout to be heard."
• "We were seated upstairs and I found dirty glasses on the table, some had lipstick marks on it."
• "I don’t know how this place has so many 5 star ratings! When we arrived we were told to go upstairs and find a seat for ourselves."
• "Our table was also cramped for 10 people."
• "The place is crowded and tables are very close to each other."
• "Since the expansion, the service and standards have been on the decline."
• "The seating in the restaurant is a bit tight, naturally to accommodate everyone that comes in the busy times."

Pricing

Pros:

• "The prices are not too high but not too low. It's good for a treat here and there."
• "Food was spot on and great value we ended up paying £12 each with service!"
• "Bill came to about £115 which is reasonable for four people."
• "Quality and Reasonably Priced."
• "Great food at typical Turkish price point which isn't bad for the area - £17-£20 for mains which come with rice salad bread etc."
• "The price rate is extremely affordable and reasonable."
• "Prices are relatively reasonable."

Cons:

• "The regular price is quite expensive so beware."
• "This place price list has gone absolutely mad."
• "They are absolutely stingy with portion sizes."
• "They are also way pricey but quality wasn't there."
• "The place is very expensive and the amount of the food in the plate it's very small."
• "Totally overpriced."
• "For the cost of nearly £12 it was overpriced."