Woody Grill - Dyne Road Branch Reviews Summary

Food Quality

Pros:

• "Woody grills can be found all over London and the reason for that is because their meat is of a high standard and quality. The shawarma in particular is excellent and I would recommend them to anyone in the area."
• "It's busy because of the outrageously good food."
• "Went Woody Grill with the family and I can say that all of our meals tasted great but this Chicken Beyti was a stand out family favourite. 5* for taste and service."
• "Tried this place for the first time tonight and I have to admit it’s probably one of the best kebabs I have ever had in my life, meat is delicate and tender and full of flavour fries seasoned perfectly Absolutely no complaints."
• "Yummy food, generous portions and fresh ingredients."
• "The food is great and the staff are so friendly."
• "This is my favourite place for good quality food from chicken shish, fish, cooked meals soups deserts you name it."

Cons:

• "Disgusting service. Ordered a takeaway and the rice was off."
• "DISGUSTING ! They food poisoned me. There yoghurt is out of date and the lamb & chicken doners have probably been in that shop for weeks ! Because they taste foul :)"
• "Usually this place is one of my favourites of this type, but this time was horrible the meat tasted old and it was grey so I had to throw my food away. Disappointing."
• "Their lamb shank, mince and chicken stews/curries tremendously lack flavour."
• "Just had a delivery, but i'll never order from there again... the f***ing chicken was RAW."
• "The food was terrible I was so embarrassed with my guest's, the meat was hard and flavourless I bought a platter everything tasted the same to me."
• "The meat tasted old and the salad was very dry."

Service

Pros:

• "Service was excellent and staff was very friendly."
• "The service was awesome specially Monica, she was outstanding."
• "Was greeted with smiles and warmth."
• "Staff are friendly and polite, offering a quick and easy service."
• "The staff is super friendly; the food tastes delicious."
• "I love the chicken doner wrap, so delicious and fresh, the staff are so polite, each saying thank you and goodbye when I left."
• "Service was prompt, friendly and the food was delicious."

Cons:

• "The service was absolutely horrendous. The waitress was incredibly rude, got the order wrong."
• "The lady that served me had no idea how to use the till, it took forever to pay with the chef constantly having to lend a hand."
• "The staff didn't seem to care."
• "Bad service order platter which comes with ribs did not get any humour was missing asked the manager he said they don't have then the lady who took the order bring humour she said we have ring 5 hours before to get there and on arrival manager said go outside we are busy I can't control over all bad very bad service will never come back."
• "Horrible manager. Utterly disgusting treatment !"
• "The staff were extremely rude and seemed to have no interest in providing good customer service."
• "Worst experience ever. When we were waiting for our food, we saw one of the staff member behind the tills sneezed and then wiped his nose with his hands and started preparing the food for the customers."

Price

Pros:

• "Drink prices were not too much, but still bottle small water cost £1.50, just to let you know."
• "The food is excellent value for money, the portions are generous and the price is very fair."
• "Price wise is well worth it."
• "Reasonably priced menu."
• "Pricing was good, medium priced and not very expensive."
• "U can't go wrong with the price cheapest Turkish restaurant in the UK!!"
• "Unbeatable prices I'm sure."

Cons:

• "Thought the food was delicious. prices are pretty steep."
• "Prices has gone up within year though."
• "Paid £10 for one skewer of meat and rice!"
• "It's just average overpriced place where they charge you for dry doner nearly £15 with drink if you eat in which is so expensive for the place like this."
• "A bit pricey for what is essentially a smart kebab place but generous portions."
• "A bit over priced for the quality of food. Very good portions but lacks quality."
• "It’s about quantity over quality. It’s inexpensive and you get a lot for your money. But the food is very bland."

Hygiene

Pros:

• "Dinning area was well organized and clean. Seats were comfy."
• "The restaurant is clean and spacious."
• "Excellent value and it was a nice and clean atmosphere."
• "Very good food in a clean and pleasant environment."
• "Eating in is great as the restaurant is quite big and the waitress are always attentive."
• "Lots of tables for eat-in and the counter is to the side so you don't get pushed passed when people coming and going."
• "Love how they had refurbished the interior of the restaurant."

Cons:

• "Floor could've been more clean."
• "This place has gone down hill. The food don't taste the same the portions have decreased in size and items missing when you order and have to ask for again."
• "Food is good not top compare to other Turkish restaurant in the area. Tables are not clean during busy time, food remains are under the tables. prices are reasonable."
• "Hygiene: I saw one of the staff saying hello to a customer with their hands, and immediately after they took bread with the same hand and put it on the oven."
• "The food came cold and the restaurant was dirty, the tables were greasy and sticky."
• "The bathrooms: They were seriously creepy. There was a huge whole in the wall and the lights barely worked."
• "The food came cold and the restaurant was dirty, the tables were greasy and sticky. Really bad service."