Roskillys Reviews Summary

Category: Restaurant Helston

Address: Barton Farm, Tregellast Cl, St Keverne, Helston TR12 6NX, United Kingdom

Phone: +441326280479

Rating: 4.6
based on 307 reviews.

Ice Cream

Pros:

  • "Fabulous ice cream."
  • "The icecream has to be the best in the country highly recommend."
  • "On the plus side lovely ice-cream with lots of choices."
  • "The ice cream is amazing."
  • "The ice cream here is hands down the best in Cornwall, and the cakes were out of this world."
  • "Can't beat their ice creams."
  • "The ice cream was to die for and very reasonably priced!"

Cons:

  • "Freezer broken, very limited ice cream and what came out of the coffee machine was not espresso never mind what the button said."
  • "I've cream flavours on the menu not available."
  • "Our son bought us ice creams after and honestly the chocolate scoop was melted runny and not nice at all."
  • "Very disappointed with Roskillys. After reading many reviews about the wide variety of Ice cream choices and amazing sundae when we arrived yesterday there was only 10 different ice cream choices and no sundaes."
  • "We ordered 4 pizzas and received 5. All burnt. No apology. Just a free burnt pizza to make up for the 4 other burnt ones."

Service and Staff

Pros:

  • "The staff have always been lovely and it's a very pretty place to sit whatever the weather :)"
  • "The staff where lovely and friendly."
  • "Staff are lovely."
  • "Staff were very friendly, efficient and helpful."
  • "Staff super friendly."
  • "Staff very friendly and helpful."
  • "Lovely service from the kind people working here."

Cons:

  • "Disappointed really very reduced service /offerings. Not very clearly signposted to outside activities."
  • "It was a shame none of the galleries or shops were open but appreciate it is November."
  • "I’m absolutely appalled by my experience at Roskillys today... I was then told by a female member of staff that dogs are not allowed in the building... I was still ignored."
  • "There was quite a queue and only one member of staff."
  • "Waited almost an hour for food.. They were really busy and I was told they'd be upto half hour wait."

Food Quality

Pros:

  • "Pizza - I loved the chilli honey as well as the perfect crust on the pizza, it was so fresh and delicious."
  • "The food is good also, burger and chips, the portion was just right."
  • "The food at the restaurant was super good."
  • "The pizza was delicious and perfect for sharing if you are going for lunch."
  • "Food was lovely and great value."
  • "The food is really nice and reasonably priced."
  • "Food was really good."

Cons:

  • "Portions, as ever, were decent, but we were quite disappointed to see that they're still using disposable plastic spoons - and presumably just binned with the rest of the rubbish."
  • "Chips were treated as an extra 'side order' rather than being included in the main pricing."
  • "When the Woodfired pizza came we were told they had ran out and substituted for gluten free which looked like it came out of a freezer."
  • "Had the beef pizza which came largely burnt, obviously being wood fired I understand some charring but not a completely burnt crust, lacking in flavour compared to last year and food was incredibly salty."
  • "Amazing ice-creams but the restaurant was not good. Pizza small with not much topping, overdone chips, cream tea had stale scone and kids meals poor."
  • "Food tempting, but made the mistake of going for rosemary salted chips. It was soooo salty."
  • "Disappointed that there was little choice when it came to hot food."

Facilities and Environment

Pros:

  • "Free car parking."
  • "The atmosphere of Roskillys was lovely too - we sat outside and although it started to rain we were very sheltered sitting under the tree canopy."
  • "Beautiful woodland walks with various ponds to meander around."
  • "Toilets are usable. Seating inside but more outside."
  • "Nice walks around the lakes in the grounds and further coastal paths nearby if you want a longer walk."
  • "Good car parking is available."
  • "Free parking and free to wander around."

Cons:

  • "Don't believe the downloadable map on their website - there's NO milking of cows! Apparently this stopped during the pandemic."
  • "It was nice to see the animals, but the chickens in the picnic area seemed too big and numerous their small run/house."
  • "Gallery is no such thing bans children but is no more than a gift shop, good for perfumed soap! A bit of an odd place."
  • "Although that section is quite dilapidated, they now have a camping site too."
  • "The only downside is where this place is so popular the car park isn’t big enough to accommodate all the visitors at peak times."
  • "Gallery closed after 4 and also due to Covid the ceramics place closed."
  • "Haven't been in several years and thought that everything looked a little tired, shabby and in need of some TLC and sprucing up."

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