Address: Unit C2 Springfield Quay, Paisley Rd, Glasgow G5 8NP, United Kingdom
Phone: +441414291234
Rating: 4.0
based on 207 reviews.
Food Quality
Pros:
"Chicken tasted fresh loads of taste and the sauce was outstanding was like a tikka masala sauce!"
"The chicken was tender, succulent, and infused with smoky flavors that perfectly complemented the jungle theme."
"Food was all lovely, very tasty lamb chops with mushroom sauce, Caribbean king prawn, mixed Caribbean mix, loaded lamb & bbq fries."
"Food was fantastic. Didnt take that long for food to come out. Really big portions and most importantly really good food."
"The creamy chicken pasta is delicious and the chicken skewers are amazing! Pizza is also fantastic."
"Food is delicious. So tasty, I had the lamb for starter, by best the most tender lamb I've ever ate. For main was the Carribbean creamy chicken."
"Best food I’ve had this year! The food was outstanding, portion and quality all 10/10!"
"Tasty food, friendly staff, especially one guy called Paul who really accommodated us without a booking."
Cons:
"Our chicken Parma’s were dry, dehydrated and chips were cold and dry."
"Then brought out the same pizza with cold uncooked toppings slapped on top of the also dry dehydrated cold pizza."
"Quality of food has went down hill since their rebranding. Portions are half of what they originally were."
"Hot shot Parmesan was average. Nothing like the teeside Parmesans as stated on the menu."
"Unfortunately once I bit into the chicken it really put me off as it tasted very old and frozen."
"The "waka waka" chicken was just an average sized chicken breast with bottle sauce on the top. It arrived cold."
"The mixed grill was drowned in sauce and put into a pizza box then the pizza box was put upright (vertical) into the bag!!"
"The mushroom parmesan chicken was okay at first but did not taste like real chicken - tasted again like it came from a cash and carry."
Service
Pros:
"The service throughout our meal was impeccable, with the staff being attentive, friendly, and knowledgeable about the menu."
"Incredible food but even better customer service. Our waiter was olly and he was exceptionally kind and patient."
"Met up with the girls for a bite to eat and catch up. Service was excellent. Staff attentive and knowledgeable about menu."
"Service was fantastic the first night, and second night was good although the staff that night may need to work on their customer service skills a little better."
"Paul gave absolutely amazing service, gave me a lot of his time to explain what was gluten free and even allowed a prayer area for me as I am a muslim."
"Really enjoyed our night in chapter IV. Food was amazing and the portion sizes were great. Also the service was outstanding, Richard looked after us."
"The staff were lovely when I visited, they dealt with our difficult demands perfectly."
"The waiter I think was very courteous and helpful the whole night. The wings were a bit dry but other than that it was wonderful."
Cons:
"The service is off and slow."
"At the end I explained to the guy who took our order about this he was not helpful."
"Service for the restaurant being quiet was slow we had to ask for our order to be taken."
"Food really good however service was shocking. Hardly any customer interaction what so ever felt like u were kind of forgotten about."
"Terrible service. No order pad used when taking order, so no surprises when 1/2 the order doesn't turn up."
"The service was a bit slow due to it being so busy, and having to ask for drinks more than once."
"Place was understaffed so service wasn't good, although staff where helpful and friendly."
"Went here with the family for a meal and I must say it was rotten!!!!! Service was terrible food was over cooked waste of time and money AVOIDDDD."
Ambience and Cleanliness
Pros:
"I was captivated by the beautifully decorated ambiance that exuded jungle vibes in every corner."
"Brilliant place. Inside is stunning.. loads of places for insta worthy pics."
"Lovely setting to eat and delicious food. The staff was very friendly and service was perfect."
"The restaurant was clean and had a family orientated feel."
"Great location with parking on site. Nice atmosphere inside the restaurant."
"The place is gorgeous too. Decor is lush, great for photos and very accommodating for large parties and babies."
"The food was fantastic and couldn't fault it in any way. The service was a bit slow due to it being so busy, but overall would definitely go again and would recommend it."
"First time dining here will not be the last excellent customer service such a wide varied menu staff were the most friendly we have ever come across in a long long time."
Cons:
"The upkeep of the restaurant is also not pleasant, it’s dirty and sticky, at least mop the floors and spray wipe clean the tables!"
"Went Friday night and the place was quiet so got a table of 5 no problems, but the restaurant is freezing it was cold out on Friday but was just ad cold in the restaurant which spoiled the evening."
"Food was good. Unfortunately the toilet are disgusting, what a shame. It really lets place down and for this reason I probably won’t return."
"restaurant needs a good clean, toilets shocking with one cubicle door missing and toilets not clean and hand dryer not working and no hand towels."
"Lacks atmosphere and staff ok but waited a long time for main course, restaurant needs a good clean."
"The restaurant was absolutely freezing. Apparently they're experiencing issues with heating, but this should be mentioned at the point of booking, or at least when you turn up."
"One of the waiters (White, heavy guy in a red t shirt) slammed our drinks on the table without acknowledging us or speaking a word. His attitude was off and We found his behaviour extremely rude."
"The restaurant has been serving cold and pale food for takeaway. Parma which used to be good as lost its charm."