Ho Wong Reviews Summary

Atmosphere and Decor

Pros:

• "The exterior looked good, clean and well presented, upon entering the decor was stunningly beautiful."
• "There was a lovely bar area, with lots of seating, private yet social."
• "Wonderful food with great hosts. The decoration is a beautiful oriental design with teal and gold along with excellent lighting."
• "Loved this place. Has such a relaxed feel."
• "Inside, the decor is simply stunning. Its fresh and modern look make this truly feel like a high-end dining experience."
• "The restaurant had a beautiful interior; however the service was cold and uninviting."
• "Beautiful setting for a lovely mealtime food is as good as it was in the old restaurant - much nicer surroundings."
• "The place was beautiful and so clean. We had high expectations."

Cons:

• "The older man standing in the middle of the restaurant and watching over all the staff was so impatient and arrogant."
• "Very noisy at the rear of the restaurant."
• "The only problem I had was we were a big group and couldn't be seated in the main restaurant instead we were in a large room annexed off the waiting area, it felt a bit cold."
• "I wasn’t a fan of walking through the corridor of indiscretion past the sitting and bar area when being taken through to your table."
• "Manager was looking down his nose at us, the table we had was very uncomfortable."
• "They forced us to spend £30 per person for apps and the main; which was not worth the quality, quantity and service we received."

Service Quality

Pros:

• "The welcome was excellent, even though I was on my own for dinner."
• "The restaurant had Great atmosphere, service by everyone was unbelievable."
• "Really enjoyed eating at Ho Wong. The staff, the food, and the ambience were all spot on."
• "Service is great and quick."
• "Fantastic lunch menu and the service was rapid, exactly what is required for lunch."
• "The best restaurant ever. Food is outstanding and the team there are fabulous."
• "Food perfect, excellent & delicious. Staff attentive, very professional & efficient."

Cons:

• "After being seated I immediately felt one member of staff a bit pushy for us to order."
• "The lady in charge was extremely hard working - however we felt rushed - like we were on a conveyer belt."
• "My wife had taken a bit longer to input her card details as she was adding the tip and he said the card payment didn't go through and grabbed the card machine from her after a hand gesture."
• "Staff were just rude. Food was ok but very overpriced! Will not be returning!"
• "Dreadful service, terrible attitude, when questioning a particular dish, my family and I were referred to as ‘you people’ (being an Indian family) and was told they only cater for ‘white people’!!"
• "Staff are on point and entertained our 2 year old grandson all night thank you.! Food and restaurant 1st class."

Food Quality and Variety

Pros:

• "Had the most tasty, delicate scallops with crisp asparagus so fresh and firm but extremely tasty in a mildly spicily chilli sauce with fried rice."
• "The best dish has to be the Hot and Sour Soup and Honey Chicken."
• "Food is good but on the expensive side for what you get."
• "Ordered ribs with capital sauce; meaty, tender and delicious! Likewise, the Chicken Satay and Spring Rolls."
• "Piping hot food served at table was delicious."
• "The steak with crispy garlic starter was great. As were the salt and chilli asparagus and aubergine dishes!"
• "The food was delicious as ever, the service was outstanding as always."
• "Food was amazing!!!! Service fantastic!!!!"

Cons:

• "Food was to be honest nothing to write home about and was a bit pricey for what you get."
• "I’ve been a regular at this mediocre restaurant for some time now. This dusty establishment has some of the worst attitude I have ever experienced and all for some average food."
• "Visited for a second time this week ordered the ribs and could not have been more different; very little meat, tough and portion size cut back."
• "Food was 10/10 however, the service was disappointing."
• "Food just tasted like your Saturday night Chinese takeaway."
• "Food was nice but nothing that quite lived up to £20 to £25 avg per main course."
• "I ordered grilled chicken which was on the menu and I was brought fried chicken and was told that’s the only thing they do which really confused me."