The Tea House Reviews Summary

Food Quality

Pros:

• "Best Chinese I have ever had."
• "Awesome food and good size generous portions."
• "Outstanding Chinese meal, chicken noodle soup was lovely, both main meals were outstanding and a nice size portion."
• "Good food cooked fresh."
• "The food was delicious, fresh and 'crisp' and a decent plateful too."
• "Food was great, quite a big portion too!"
• "The food is amazing, never had a bad meal, it is fresh and tastes like a real Chinese."

Cons:

• "Food was warm only, fried rice was greasy."
• "Food was so bland and basic I could have made it and better myself."
• "The meal i picked was dreadful, wasn't good at all, added curry sauce and it transformed it into being good."
• "The salt and chilli squid was like rubber, the noodles were dry and the large pancake rolls tasted burnt."
• "Both dishes were so salted that we had to ended up putting it in the bin as we were not able to eat it."
• "Food was very cold and dumplings not cooked properly chow main was very cluky rice not cooked properly as well."
• "We both had beef curries that were bland."

Service

Pros:

• "The staff were super friendly."
• "Staff are welcoming, friendly, polite and very helpful."
• "Staff are very attentive, knowledgeable and helpful."
• "The staff are all friendly and helpful."
• "Very attentive and friendly staff."
• "Staff were really nice and attentive, they explained the meals well."
• "The staff was friendly and attentive throughout the meal, making sure that we had everything we needed."

Cons:

• "Pre-ordered our meal on the restaurants app for delivery at 6pm At 6.30pm I phoned the restaurant and was held in a queue on the phone for 15 minutes."
• "Waited over 3 hours for delivery. Food cold."
• "Finally called back and was told our address didn’t exist."
• "Closing time states 2300 yet I called to place an order for collection at 2228 to be told the kitchen was closed sort out your opening and closing times."
• "Service!!! OMG!!! I don't want to go into details, but I would think twice before go and eat there again."
• "Service poor as not at any point did any server ask if our food was ok, not even the cashier."
• "Order over an hour late, food cold and congealed and the staff couldn't have cared less when called."

Ambiance

Pros:

• "Whilst the restaurant is quite small the interior is gorgeous and the service was great."
• "Really lovely surroundings, clean and fresh decor."
• "The restaurant has a modern and elegant ambiance that makes it perfect for a romantic dinner or a family gathering."
• "The ambiance of this place was wonderful; very classy and high class."
• "The place is well decorated with a contemporary theme, not a Chinese gimmick in sight."
• "Beautiful decor; really tasty, beautifully-presented food."
• "The place was modern and clean."

Cons:

• "A little bit more parking would be nice especially at busy times."
• "Had takeaway twice in a week and although food was very nice and ready in time the dropped star is for the car park. It's too small for the size of restaurant and both times was a nightmare to get parked."
• "Booths could be a bit bigger as a group of 6 adults struggled a bit for space."
• "They were rushing us out, from about half an hour in."
• "Music loud in restaurant and unhappy waitress didn't turn down the music when politely asked."
• "The only downside was the parking, just wait in the car park until one of the take away customers leave."
• "To be fair chose a wrong night to go because as soon as we entered this place it was just a huge wall of sound.and really busy.not good."