Sailors Newquay Reviews Summary

Food Quality

Pros:

• "The food was excellent we had lasagna, beef pie, burger and the mixed grill. All very well cooked and presented."
• "Food was spot on and the service was excellent."
• "Food was great compliments to the chef."
• "We always come to the sailors when in Newquay, we love the food here and the views from the beer garden are absolutely amazing overlooking the beach."
• "Food absolutely 10/10, burger was amazing and really cheap."
• "The food was amazing, the atmosphere was wonderful and cozy and the prices were brilliant."
• "Good choice of drinks and the food is amazing, good portions and quite a few dishes to choose from."

Cons:

• "The food was absolutely appalling."
• "Very understaffed, waited 30 minutes for drinks, an hour food which was barely warm, very poor presentation, not great food either."
• "The food was barely edible, dry tasteless chicken and fries like cardboard."
• "Absolutely shocking fall from grace.. A once great pub with average food is now a terrible experience with average shockingly overpriced food."
• "The spicy chicken wings are Nuclear - wasteful, far too spicy."
• "The food itself was about on par with something like McDonald's, nothing particularly unique or special."
• "The worst food I have ever tasted in Newquay in many years."

Service

Pros:

• "Great customer service! His shift was over, said I'm finished for the day... saw me on crutches, said it's ok, what would you like.. can't leave you waiting.. you can be my last customer of the day!"
• "The staff are welcoming, polite and quick to serve even on busy days."
• "All the staff were polite, chatty and smiley."
• "The staff are always friendly, the managers seem to know their team well which I think is important!"
• "Staff were rushed off their feet but were extremely friendly and helpful."
• "Danny was an amazing bar man. I have never been served so friendly and efficiently in a very long time."
• "The staff were friendly and helpful and there was plenty of seating and spacing both indoors and outdoors."

Cons:

• "It kinda ruined my day as the bartender explicitly said ‘I was rude’ by waving my card."
• "I had the misfortune of dealing with your 20 year old bouncer last night."
• "One member of staff behind the bar really let you down."
• "Literally the most rude incompetent staff in the UK - would give zero stars if possible."
• "Waited over an hour for a drink Bar staff where really rude."
• "The service was terrible. All the tables outside were filled with dirty glasses etc."
• "The most rude bar manager/host I have ever come across in my life."

Ambiance

Pros:

• "Such a good vibe! A pub one side and a club the other so great for whatever you are after!"
• "They had live music on the terrace and the atmosphere was great!"
• "Atmosphere was great with a great choice of music, outside deck has great views."
• "Saw the 1st England Euro's 2016 game so the pub was packed, and lively, but atmosphere never got too rowdy."
• "The pub was also quite cosy, and didn’t appear to attract the wrong customers."
• "The views outside are spectacular, especially on a clear day...It is also dog friendly."
• "The atmosphere was awesome!"

Cons:

• "Place needs a good mop throughout with bleach and disinfectant. I was peeling my feet off the floor as I was walking through."
• "The only free table was extremely dirty."
• "Floors also sticky, felt like walking in a nightclub at the end of the night."
• "On entering sailors outside area we immediately noticed how filthy everything was, the bird mess EVERYWHERE, tables left with glasses and food wear and over flowing ashtrays."
• "The view in the restaurant was great but the time we had to wait for a simple coffee (which wasn’t very good) and having to ask twice to remind that we ordered them killed the whole vibe of the place."
• "Please feel free to find a mop and bucket and once in while use it on the decking as its really not nice to look at."
• "Disappointed at the cleanliness of the pub, passage into toilets smelt terrible."

Value

Pros:

• "Quality for price paid really good."
• "All are priced reasonable."
• "The food was average cost; about £8-£13 for main meals on average."
• "Nice pub, quality for price paid really good, we were stuffed, plates heated served quick and staff lovely."
• "Great views though and decent drink prices."
• "The burger meal deal wasn't only a great price but the burgers where fantastic."
• "Drinks could have been a little better priced but that's the same anywhere you go."