Zari Restaurant | Crawley Reviews Summary

Food Quality

Pros:

• "What a fantastic meal! Zari really is a notch above other Indian restaurants in terms of quality, choice, and taste."
• "It’s extraordinary Indian food - biryanis from Lucknow and venison curry."
• "The food was delicious and full of flavour."
• "The food is freshly cooked and taste amazing!!"
• "Food was delicious, succulent tender chicken with the right amount of spices and not overuse of cardamom."
• "The food really is exceptional, beautiful, original and delicious (with a good vegan menu available)."
• "The food is different, tasty and great value for money."

Cons:

• "Some if the food was luke warm."
• "Food course cold and undercooked but once returned with a new course was good."
• "Biryani is like chicken curry rice.. chicken was not cooked properly.doesn't even looks like biryani."
• "Lentil dish was sloppy and not thick like other restaurants, this just tasted of garlic and nothing more so went in the bin."
• "The chicken biryani that I ordered was bland, had no taste and the chicken was dry."
• "The food was not nice, the bag arrived full of spilt oil, the naan bread tasted off and so did the mint sauce."
• "Absolutely bland and tasteless food."

Service

Pros:

• "Service was amazing! All the staff were very attentive and polite."
• "The service was second to none, attentive, polite, informative and friendly."
• "Excellent service, wonderful staff!"
• "Service is exceptional and polite! Everything is homemade!"
• "The restaurant staff were polite and attentive."
• "Service was friendly and efficient and the food was excellent."
• "The service is wonderful and the ambience really authentic."

Cons:

• "Ordered 3 Dosas and Got 2 after 40 minutes."
• "Service is not great and can be a long wait for food."
• "When calling Zari to make a complaint their attitude was as bad as the food."
• "Confronted with rude staff that told me portion sizes were standard."
• "The service is very good, But they are quite pushy for any possible additional order."
• "I was told to hurry up by the guy just before he rudely hung up on me!!!"
• "We did have to wait however to be served drinks, when we got to our table which was slightly annoying."

Ambience

Pros:

• "The atmosphere is warm, welcoming and really cosy."
• "The atmosphere is so fine and lovely."
• "Once inside the Ambience was great and you would have thought you were in a top restaurant in London."
• "From the lounge area through to the restaurant it feels like a quality establishment."
• "The restaurant is clean, the atmosphere is very welcoming."
• "The atmosphere and decor was soothing, quiet and done well."
• "This restaurant is a jewel in the middle of Ifield, Crawley, the most unexpected place."

Cons:

• "The place was dingy and cold."
• "The setting is a bit dreary and dark inside and very rough out the front."
• "So much could be done to reduce it - wall and ceiling covers are not expensive, but would do such much to enhance the dining experience."

Value

Pros:

• "Priced reasonably with a good selection of premium alcoholic drinks."
• "The prices are also extremely reasonable."
• "Very reasonably priced also."
• "Pricier than some, but worth the premium."
• "This place is not about sauce it’s about fine Indian food at great prices the wine prices were fair and reasonable too."
• "Every aspect of the meal divine added to extremely good value a 15% discount was offered off the price."
• "100% recommendation for the best food in Crawley."

Cons:

• "I used to be a regular customer of zari years ago(even tho it is over priced), but now will never ever give them the time of day or my money."
• "Absolute waste of money. Much better Indian Cuisine around Crawley."
• "The experience was sadly not what the others had led me to expect. The price is extremely expensive and the portion sizes are small."
• "The food is okay at best, the price is extremely expensive and the portion sizes are small."
• "Cost is expensive think of a top English restaurant but Indian."
• "Over priced food."
• "The price was very high for such a poor meal."

Menu Options

Pros:

• "They have a vegan menu which is a good step."
• "Was excited to have vegan options that were varied and tasty!"
• "The food here has always been excellent, as I ate here before I became a vegan due to health, and after tasting the vegan options available, they did not disappoint."
• "Impressed that they created a fully vegan curry menu."
• "This was by far the best vegan curry we have ever had."

Cons:

• "We would have enjoyed some faux meat options too and a little more spice in our dishes."
• "Side dishes were very small portions."
• "To take it to the next level I would also add some additional info about the dishes on the vegan menu (spicyness, ingredients), would improve slightly the speed of service when not ordering starters and would make fish & chips meal for kids less oily."