Address: Old Luss Rd, Alexandria, G83 8QP, United Kingdom
Phone: +441250878123
Rating: 4.5
based on 131 reviews.
Accommodation Quality
Pros:
"The caravans were spotless and had all that you would require to make your stay comfortable and practical."
"Our caravan was Lovely, beds made up and everything you would need for the week will come again!!"
"The Pod was cozy and the bed was really comfortable."
"The camping pods are well isolated and equipped with microwave, air heater and fridge."
"The pod was very clean with a comfortable double bed that folds down from the wall allowing space saving."
"The caravan we had hired was almost brand new and had everything you could possibly want."
"Park has excellent facilities for all of your camping needs."
Cons:
"Expensive compared to other sites, we have a motor home and it was at least £5 a night more than we have ever paid."
"We've never paid £75 and got so little for it... Maybe it's a nice place if you have a camper van, not if you're renting accommodation."
"No sink in the pod, mutual toilet and shower, no hot water to wash your hands."
"It was very small, heating turns off automatically after 5 minutes, very annoying."
"The lodge we stayed in was also nice, very basic and the paint job that covered the original wood in the lodge was also very questionable, quite poor in fact."
"Lovely lodge amazing hot tub but terrible wifi connection(understandable given the location but the pub down the road can connect?) dirty high chair that we paid an extra £10 for..not much to do on the actual site no cafe shop entertainment etc."
"The cleanliness of the pod - please give some of the corners of the pod some TLC."
Staff and Service
Pros:
"Brill staff and very welcoming well done."
"Staff are an absolute 10 we enjoyed our stay even in cold February."
"Staff very friendly and helpful."
"Very welcoming and helpful staff."
"Staff very helpful, the toilet block was nice and warm and spotless."
"Lovely staff at reception (they were really helpful)."
"Staff always welcoming and helpful."
Cons:
"All there vending machines for automatic waste cartridges, laundry etc only accept old pound coins which are now out of circulation."
"The site was not maintained when in lockdown even though I was still charged."
"Because of the car issue we would not stay here again."
"It's clearly just about making as much money as possible without providing any wardens to provide vital information about the local area and a friendly face."
"When emailed about it they were arrogant and cheeky, avoid this place."
"Extremely disappointed with Wood Leisure... I raised a complaint and was told by the individual that they would get their daughter to call me. 5 months later I am still waiting."
"No loyalty to their existing customers... Left totally disappointed. Shocking customer relations."
Facilities and Cleanliness
Pros:
"Beautifully kept site/facilities."
"The facilities are spotless and there’s even music playing in the toilets which was a welcome novelty!"
"The campsite it's self was spotless and the toilets and showers where one off the better shower blocks we have used."
"Toilet block always immaculate."
"Park is litter free, spacious pitches and spotless toilets."
"Great location, nice clean site. Toilet and shower blocks were spotless and well appointed."
"Beautiful campsite, absolutely spotless showers, beautiful hot powerful showers."
Cons:
"Water tastes terrible - have to empty the tank and refill elsewhere, and the bathrooms have loud, commercial radio playing at night - really annoying and ruins an otherwise relaxing shower."
"Dissappointing, road noise surrounding park doesn't allow for a relaxing break."
"The showers! They stay on for max 3 seconds before you have to press the button again."
"The shower button requiring pushing every few seconds."
"You have to pay for the toilet waste disposal which is £2."
"Wifi awfull fone signal awfull..what a let down...cant stream on there wifi."
"Facilities block is not big enough for a site with so many pitches, pods, lodges and Holiday homes, had to queue on a few occasions for toilets and showers."
Location and Accessibility
Pros:
"The site is a stone throw away from Lomond shores and Alexandria."
"Close to Macdonald's, Chinese takeaway, carvery etc. 15 min walk around the corner there's a complex by the loch."
"Really well positioned at Loch Lomond, easy walk to Balloch Towns bars and resteraunts."
"It's in walking distance to loch lomond."
"Really nice site at the Southern end of Loch Lomond, a short walk from the Sea Life Centre and the other attractions."
"Good location close to Loch Lomond and Balloch."
"Short walk to town and Loch Lomond, excellent train service to Glasgow."
Cons:
"Having to walk to the back of the park at 11:30pm after a six hour & 268 miles is not my idea of fun."
"Would have been five stars but having to walk to the back of the park at 11:30pm is not my idea of fun."
"While the site is well laid out and maintained it has a problem with traffic noise that regularly wakes me up around 5am."
"The cabins are pretty small... Like don't have claustrophobia or family, or pets or anything that takes up air."
"Although there are lots of seasonal pitches it would seem and as most are empty it makes it feel like a ghost town."
"They placed me and my two young children next to a group of lads who were drinking."
"Felt compelled to leave after one night after stray dog terrorized my son."
Value for Money
Pros:
"Prices were very good, especially for people who can't afford the very expensive B&Bs and hotels."
"Overall we had a pleasant experience and we think the price is fair."
"The stay was great with very reasonable prices and Balloch is somewhere I visit regularly. Recommended."
"We spend an Amazing time in our caravan. Staf was very helpful, prices amazing, game room and bathrooms clean and take care off."
"Excellent holiday park with all the facilities that are needed and exceptionally clean."
"Excellent security, fantastic facilities."
"Will definitely return."
Cons:
"This place is quite expensive. I prefer the grassy isolated simple spots to park."
"Disappointed after it rates its self as a 5 star site, well I'm afraid it's not 5 star."
"Pitches were quiet small for motorhome and close together."
"Silly rules about cars and huge intrusion from tractors."
"Motorhome facilities are great and there is the option to use the manual chemical toilet disposal or the automated one (£4 fee)."
"We paid for a serviced pitch but honestly, its a free for all and the pitch sizes are all small so you can just park where you want."
"Not for kids if you've got kids use their other site campsie glen loads more facilities."