Hanoi Bike Shop Reviews Summary

Food Quality

Pros:

• "Amazing food (I am biased towards Vietnamese food even so amazing)!"
• "Really good quality food. Certainly different from what I had in Vietnam."
• "The dishes are wonderful balanced between the meat proteins and the vegetable garnish."
• "The beef pho soup was absolutely delicious."
• "Food was incredible."
• "The sweet and sour crispy pork... The pork was crispy on the outside and juicy on the inside, perfectly balanced with a tangy and sweet sauce."
• "Every dish was unique and different, and exceptionally tasty."

Cons:

• "However, while fun the food is mediocre, lacking taste and as far as I can tell authenticity."
• "Had beef pho that tasted of very little with slices of boiled beef that had even less flavour."
• "Food is nothing anything Vietnamese and 2 dishes we ordered are very salty. (Beef cheek and pork knuckle)."
• "The pho was very disappointing, the portion was big and all but the taste and correct pho noodles was not satisfactory."
• "Food was barely edible. Sticky chicken was dry and hard to swallow."
• "Some dishes were overcooked and underseasoned, others were gloppy or lacked complexity."
• "The food tasted different from what I've expected of Beef pho."

Service

Pros:

• "The staff was incredibly polite and hardworking."
• "The staff was friendly and helpful, they were happy to split an entree for my wife and I."
• "Staff very friendly and helpful too. Highly recommend."
• "Staff were super friendly from walking through the door."
• "The waiting staff are always friendly, welcoming and make time to chat."
• "I would also like to extend my appreciation to the waitress, Breagha, for her attentive and caring service."
• "The staff were great. Service was super quick - surprisingly so."

Cons:

• "The service is what makes me give such a bad rating."
• "We waited ages for a drink."
• "The staff were very nice but this is no where near Vietnamese authentic food."
• "The restaurant seemed understaffed, no one brought over waters (just the cups) and we had go ask for some."
• "Terrible service, expensive, small portions, and disorganised kitchen staff."
• "Terrible service and three serving waiters were really unfriendly and huffy when asked for something."
• "Service wasnt great either. Was tough to get the attention of the staff who spent all possible time chatting behind the kitchen bar, and when they did, they were quite distant."

Ambience

Pros:

• "It perfectly hits the street food/hip/quirky/off-beat vibe that seems to be what (younger) people are into these days."
• "Cute restaurant, super small and located in an alleyway."
• "Ambience, food and service ... will make you feel you are at Vietnam."
• "The interior had bits of bike and some tools hanging on the walls, appropriate considering the name of the restaurant."
• "Staff are all super nice and helpful and the interior is awesome."
• "This restaurant has such a great atmosphere!"
• "Stepping into the Hanoi Bicycle Club, one is immediately taken aback by the unexpected yet somehow captivating marriage of quirky, eclectic decor that straddles the line between nostalgic Indochine and hipster-chic."

Cons:

• "The place smelled really bad, like it's in need of a deep cleaning or a renovation."
• "Loved the food, not much atmosphere inside which is why I rated it quite low on atmosphere."
• "The one downside, if you are sensitive to such things, is the place smelly very fishy."
• "Other than this, the staff were lovely, my cocktail was nice and the venue looked great. In saying that, there was an odd smell but I'm not sure if it was just the food from the kitchen but I sometimes got a wiff of what smelt like wet dog."
• "When stepping in you’re hit with quite a strong smell of wet dog but throughout the meal you start to not smell it anymore haha."
• "It's just not authentic."
• "The place has some weird Smell that I can not explained."