Pho Reviews Summary

Flavor and Taste

Pros:

• "The best curry I've had in a long time! The curry had so much flavour in it."
• "Food was fresh, hot & absolutely delicious 😋"
• "The food was cooked very quickly and tasted amazing. I can't fault the food here at all, simply delicious!"
• "The food was delicious and the portions were decent sizes as well."
• "The food was delicious and different. We ordered the spring rolls, shrimp curry and beef rice bowl. Everything was amazing and reasonably priced."
• "Beef brisket pho and the meat was so tender and melt in the mouth and the broth was very flavourful."
• "The broth wasn't very hot. overall, quite a disappointing experience and i will not be returning in the future as the price did not justify the service and food quantity."

Cons:

• "To nit pick, the mushrooms from our pho seemed to still have a bit of dirt, not nice to see but not a huge deal by any means."
• "Food was alright service was bad. Took a very long time to get our orders in. Once ordered they got the name of the vegetarian and non vegetarian pho mixed up, so we were a bit confused about which one we should have been eating."
• "We ordered the Hot and Spicy Chicken dish and I was advised to wear a bib because I was wearing white and the food stained."
• "Food is alright but not great."
• "I am a big fan and went to many cities to enjoy Pho, all good and love it. But in this one, we were treated extremely badly by a waitress, she scolded us, impatiently, we even got many times rolling eyes from her."
• "The first time I came here I order the Beef and garlic pho and it was delicious. The broth and beef was mild and flavourful and even though it was my first time having Pho it tasted very authentic."
• "Not authentic at all. Morning Glory was tasteless, just doused in chili oil, not salty at all. Beef brisket was tough with no fat, it was like boiled in water for 6 hours. The vermicelli was the wrong kind. It was thick and very hard."

Service and Staff

Pros:

• "Staff were smiley and friendly as soon as we entered and even though we had a small dog they made sure that we were accommodated at a nice table spacious enough."
• "The waiter was polite and friendly throughout our time here with us, he was quick and swift when asked for another spoon as I dropped mine, he replaced it very fast."
• "Shout out to our waiter too, as we were advised on the best way to eat our baby squid condiments, and made the dish much more enjoyable."
• "The staff were friendly and the host as well as our waitress asked about any dietary restrictions."
• "Our server Tyson was so kind, explaining the menu so well. Very patient and attentive."
• "The staffs were super lovely and helpful, Danielle did a great job."
• "We were greeted by a friendly greeter, Angela, and served by Josh who was helpful and pleasant. Daenelle also checked up on us. The food was excellent, only surpassed by the excellent service. Highly recommend."

Cons:

• "They brought the wrong dishes from what we ordered, so my son had to wait until I finished my food. ( I understand people can make mistakes ), When they asked for the tips, I refused to give ( normally I aways do) it."
• "Service was ok. We had to wait for our drinks but our food came out quick before our drinks. I Was more than half way through my food then I asked about our drinks which still haven’t arrived."
• "How is this place even open? Worse service I have ever received. The place was less than half full but nobody acknowledged us even though I can see about 5 wait staff around the restaurant."
• "Absolutely the worst experience I have ever had after arriving in this country for 12 years. Completely ruined our travel and our happily mood in Scotland. I still am not understand why we spent 82 pounds to be treated like this."
• "The first time we’ve enjoyed such authentic tasting Vietnamese cuisine outside of Vietnam. Amazing Beef Brisket Pho! Also kudos to the service team, it’s not easy at this time of year when it’s so busy!"
• "The staff are clearly passionate about the family-run business and you are really looked after. I recommend the summer rolls with the peanut sauce, the beef brisket pho, and if you’re able to squeeze in a Vietnamese coffee at the end."
• "The food was good, but the service was horrible. We waited at the door for a while until the waitress finally came to us. Although there were plenty of tables available, she told us that the wait time is 10 mins and asked us to wait outside if that’s okay."