McDonald's Reviews Summary
Category: Fast food restaurant Smethwick
Service Quality
Pros:
- "Really Nice staff especially the old women with short hair."
- "It's well maintained and food is as expected from McDonald's."
- "Clean and tidy. Plenty of space. Nice and quite."
- "Easily accessible and nice food. Lovely staff."
- "Nice, friendly staff."
- "While not my local McD, I got what I asked for and it was hot and the staff were good."
- "Speedy drive through junk food - who could ask for more!"
Cons:
- "The worst service of the world in this McDonald's."
- "I would avoid this place like the plague."
- "Foods good.. very nasty staff!!! Cleaners are awful."
- "Must be one of the worst Mcdonalds I have ever come across, staff rude, waited for my food for 20min just for them to bring it cold."
- "the most disgusting service ever. Employees are all rude and cannot communicate."
- "Very rude service. Managers are extremely rude and unhelpful."
- "The whole staff are terrible. Not polite either."
Order Accuracy
Pros:
- "Pretty Standard Maccys', they have only got my order wrong once."
- "Most of the time our food has been good."
- "Food was as good as you'd expect from a popular McDonald's: Hot and didn't take long to arrive at my table."
Cons:
- "The first time I ordered, they completely forgot 4 dips."
- "Used the App to order. Got a delivery code to give at Drive Thru window but they could not find the order."
- "Awful experience. I spent £40 and was sent entirely the wrong order."
- "Disgraceful always missing items from the order."
- "Every time I order something missing."
- "Worst McDonalds ever. Order came completely wrong."
- "Don't order from here on Uber eats.. they always manage to get the order wrong!"
Food Quality
Pros:
- "It's well maintained and food is as expected from McDonald's."
- "Food was as good as you'd expect from a popular McDonald's: Hot and didn't take long to arrive at my table."
- "The food is super delicious."
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