McDonald's Reviews Summary

Category: Fast food restaurant Smethwick

Address: Grove Lane, Cape Hill, Smethwick B66 2SF, United Kingdom

Phone: +441215583595

Rating: 3.7
based on 190 reviews.

Service Quality

Pros:

  • "Really Nice staff especially the old women with short hair."
  • "It's well maintained and food is as expected from McDonald's."
  • "Clean and tidy. Plenty of space. Nice and quite."
  • "Easily accessible and nice food. Lovely staff."
  • "Nice, friendly staff."
  • "While not my local McD, I got what I asked for and it was hot and the staff were good."
  • "Speedy drive through junk food - who could ask for more!"

Cons:

  • "The worst service of the world in this McDonald's."
  • "I would avoid this place like the plague."
  • "Foods good.. very nasty staff!!! Cleaners are awful."
  • "Must be one of the worst Mcdonalds I have ever come across, staff rude, waited for my food for 20min just for them to bring it cold."
  • "the most disgusting service ever. Employees are all rude and cannot communicate."
  • "Very rude service. Managers are extremely rude and unhelpful."
  • "The whole staff are terrible. Not polite either."

Order Accuracy

Pros:

  • "Pretty Standard Maccys', they have only got my order wrong once."
  • "Most of the time our food has been good."
  • "Food was as good as you'd expect from a popular McDonald's: Hot and didn't take long to arrive at my table."

Cons:

  • "The first time I ordered, they completely forgot 4 dips."
  • "Used the App to order. Got a delivery code to give at Drive Thru window but they could not find the order."
  • "Awful experience. I spent £40 and was sent entirely the wrong order."
  • "Disgraceful always missing items from the order."
  • "Every time I order something missing."
  • "Worst McDonalds ever. Order came completely wrong."
  • "Don't order from here on Uber eats.. they always manage to get the order wrong!"

Food Quality

Pros:

  • "It's well maintained and food is as expected from McDonald's."
  • "Food was as good as you'd expect from a popular McDonald's: Hot and didn't take long to arrive at my table."
  • "The food is super delicious."

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