Mayfly Reviews Summary

Category: Pub Folkestone

Address: Defiant Cl, Hawkinge, Folkestone CT18 7RU, United Kingdom

Phone: +441303894689

Rating: 3.7
based on 155 reviews.

Staff Service

Pros:

  • "The new manager was lovely, friendly and polite."
  • "The staff are friendly, a special mention to Jordan, don't know what they pay you, but you certainly earn it."
  • "The staff were gushy and pleasant."
  • "Staff have always been pleasant."
  • "The team member that served us was amazing and a great ambassador for your pubs."
  • "Friendly, helpful staff."
  • "Staff were fantastic. Nothing was too much to ask."

Cons:

  • "The staff don't look like they even care anymore."
  • "Just about every meal that came out had a problem with it."
  • "I will never set foot in this pub again. The food was inferior for what we ordered and the bar service was abominable."
  • "Worst experience for us as a family on Christmas Day. Massive massive let down and very unreasonable."
  • "Avoid at all costs."
  • "Went for 2pm dinner and all that can be said are the drinks were nice the the service an attitude of the staff was behond poor."
  • "Not good value for money and was disappointed."

Food Quality

Pros:

  • "Always found the food great and a choice of good ales."
  • "The food was good and the beer, very good."
  • "Great service, fantastic food, land lady has recently taken over the mayfly and I can assure you it has always been a great experience."
  • "The food was pretty good."
  • "I had the mega steak and my wife had a chicken tikka we both enjoyed the meal."
  • "Absolutely delicious food."
  • "The food was well prepared, presented, and very tasty."

Cons:

  • "The food itself was mediocre so not exactly worth the wait."
  • "The steak an ale pie was horrible."
  • "Went there today, got the roast, was terrible, ntang out with no gravy."
  • "Food was akin to wetherspoons, but not as good."
  • "I wouldn't feed a homeless person what was dished up."
  • "The meat was tough, the veg was very watery."
  • "The food itself was ok but the quality doesn't live up to the price."

Ambiance and Cleanliness

Pros:

  • "Good chilled vibe here."
  • "Inside the Mayfly is clean, bright and modern."
  • "Place was nice and clean, bar area, seating and toilets."
  • "The atmosphere is really comfortable and everywhere very clean."
  • "The pub/restaurant/loos and garden are all very clean and tidy."
  • "Such a nice atmosphere in the restaurant too."
  • "Good access for wheelchairs clean and tidy and generally a good atmosphere."

Cons:

  • "Pretty lifeless."
  • "The dining area was cold."
  • "Poor availability of bar snacks and pub looking a bit tired e.g. things missing off wall."
  • "It was very hot inside and the tables were sticky."
  • "Mens toilet is disgusting and the dirty marks and hand dryer stalagtites are still on the walls from at least 2016 to my knowledge and the door handles have never been cleaned."
  • "No atmosphere as the place was dead."
  • "The pub was VERY hot as they had a problem with the heating apparently."

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