The Prince Alfred Reviews Summary

Service

Pros:

• "The service was great and fast. Very accommodating staff."
• "The service was friendly and courteous."
• "Thank you to Callum and Carl who were extremely friendly and funny."
• "Great Victorian pub! The staff were lovely and really friendly, they go beyond and back to make sure the customer's having a great time."
• "Every time I come to the Prince Alfred, I receive the warmest welcome from Callum - a bartender and waiter you can't fault."
• "Right away I would like to mention the staff. I have not met such polite and pleasant waiters for a very long time."
• "The service is really excellent and the food very good for the price."

Cons:

• "I am sat her now 30 minutes after finishing my meal - no one has asked if it was OK, no one has offered dessert or asked if I want anything else."
• "Waited 20 mins had to signal server or I may been waiting even longer."
• "Had a booking on Boxing Day. Turned up and they couldn't find it... Very rude and a complete lacking of customer service."
• "The tables are minging and never cleaned, your feet stick to the floor & it's absolutely freezing to top it all off."
• "This use to be a nice pub with excellent service, however the management has changed in the recent months and the service has gone down the toilet."
• "Lazy self-interested staff who are more interested in talking to their friends and checking their phones than serving beers."
• "The service was ok but with only two waiting staff they were stretched."

Food Quality

Pros:

• "Spent a lazy afternoon at this pub that began with one of the best Sunday roasts I've eaten."
• "Wonderful old pub with modern British food with very high quality."
• "Really good roasts, and desert wine by the bottle is reasonably priced - worth bearing in mind if there are a few of you who can't manage an actual desert."
• "The food was exceptional and loved the drinks served."
• "Fantastic pub with good food."
• "The food was excellent quality."
• "The food was absolutely delicious, I never imagined sausage and mash could taste like that... and the Eton Mess was divine."

Cons:

• "We ordered a five-ingredient salad that should have looked like a nice, nourishing Buddha bowl and when our plates arrived, we saw some kale, a few bits of butternut squash (including some hard bits that should have gone to the trash) and about a tablespoon of quinoa."
• "Burgers arrived burnt, chips undercooked. Massively overpriced."
• "The food is terrible, the roast is always overdone. chicken is dry, beef is Brown not beautifully pink!"
• "Soup was very thin, bread dull and the cod a bit overcooked."
• "The spinach & feta pie I had ordered was burnt and the spinach was inedible due to the grit from not having been washed."
• "However the roast dinners are below average. It always arrives cold and dry."
• "The sausages were overcooked and poor quality."

Ambience and Decor

Pros:

• "Amazing interior due to its grade 2 listing."
• "A lovely old fashioned pub set in a great part of London."
• "If character and atmosphere are what you are looking for from a London pub, then the Prince Alfred is the one for you."
• "Beautiful historic pub, love the decor and hospitality!"
• "This place is a real gem. Full of charm and really unusual features."
• "I loved the warm and cozy ambience."
• "Fantastic food; amazing decor with great ambience and historic pictures hanging on the wall."

Cons:

• "It is a bit noisy, but that is normal for this kind of place."
• "The vibe is that you should be grateful to be there, and the staff can’t wait for you to leave so they can go home."
• "Outdoor seating is very limited, however."
• "The bar does not have the classy feel it used to have and the restaurant is now just awful."
• "The setup with the partitions might have made sense a century ago but now it just serves to remind you that this is a toffs pub, and a poor one at that."
• "It is almost hidden away, has an extremely quirky layout which does result in the only negative aspect – that when busy it is loud."
• "Restaurant well presented once inside, bar area could do with a makeover."

Value for Money

Pros:

• "My pint was lovely with an average price point."
• "Drinks are reasonable prices."
• "Good wine list with interesting, good value wines."
• "The food very good for the price."