Address: Starlaw Rd, Bathgate, EH48 1LL, United Kingdom
Phone: +441506633573
Rating: 4.0
based on 351 reviews.
Food Quality
Pros:
"Went recently, meat is honestly delicious."
"Choice of 4 meats, turkey, gammon, lamb and beef. And a huge range of veg with the addition of Mac and cheese."
"On a 5 star days, it's brilliant. Carvery is well stocked, meats are gorgeous and fresh, veg is good (espec. The cauliflour cheese)."
"Great food beautifully cooked, delicious meats and vegetables with lovely gravy."
"The meat and vegetables were lovely, and the beef dripping roast potatoes were especially good."
"Carvery absolutely stunning - Waitress staff perfect Chef was so polite and choice of food excellent."
"Had dinner here last night and food was amazing! (especially the gammon)."
Cons:
"Was really disappointed with the meat which was Very dry and the macaroni cheese tasted very different."
"Carvery had been open all day because food was over cooked (shall we say) and mushy."
"The veg & macaroni cheese I added on to my plate was dry & hard."
"Carvery meal was dreadful, food was dry and nothing was fresh."
"Food poor, meat not cooked."
"The food is dry, mushy and there's not a great variety to choose from."
"Roast potatoes were VERY dry and ultra crispy suggesting they had been sitting for a long time."
Service
Pros:
"Linzi was a star, she instantly noticed our son had special needs, and she done everything she could to try and make our visit good for everyone."
"Our server Chloe, was very apologetic about the fact the restaurant was short-staffed, but had no need to as she provided us with very good service and in a very polite and friendly manner."
"Our waitress Rachel was excellent and delivered an extremely high level of customer service."
"Staff were very attentive and lovely."
"Service was great did not wait long for our waitress to take our order."
"The girl serving us was very nice and friendly."
"Service was excellent very friendly and helpful."
Cons:
"Needs a good manager to bring some efficiency to the place."
"Absolutely disgusting customer service."
"The slowest carvery we have ever been to, the one member of staff working the station did not seem bother by the 20-30 person long queue."
"No social distancing in place in restaurant area, tables not cleaned between guests, staff not wearing gloves or masks when servicing despite sharing utensils."
"Staff rude and miserable."
"The staff were polite but very slow."
"Service was non existant!!"
Atmosphere
Pros:
"It's a lovely place very cozy and welcoming."
"We will definitely be back."
"It's very informal and friendly and I found the food great value."
"Great atmosphere with food to match."
"Had a great meal it was just after Christmas and the atmosphere was lovely."
"There was a very home like vibe from the minute we stepped foot inside the restaurant."
"A calm and welcoming atmosphere, enough staff to look after you and food is tasty!"
Cons:
"Minus the atmosphere being relaxing and the service team being friendly the visit to Toby Carvery at Bathgate Farm was a total flop."
"The place needs done up not a pleasant atmosphere to be in when all the staff are rushing about."
"The venue was shabby and we had to move twice to get away from windows that were broken or couldn't be closed."
"The venue felt dirty and cold and unwelcoming with no Christmas atmosphere."
"There was no staff hosting to seat us to our table or give us clear directions on the plan for the ‘event’."
"Would be very disappointed if this was our only family Santa visit experience all December."
"We heard a member of staff shouting across the bar to another member of staff talking about my husband."
Value
Pros:
"The food is always of a good consistent standard and the bottomless drinks great value for money."
"The cost of the meals are more than affordable, especially if you time your visit to when the special offers are available."
"I ate everything and enjoyed my meal and find it very good value for money."
"A meal out for 7 with all soft drinks under £100 right now is a fantastic deal!"
"Great all you can eat at a good price .. £4.69 for all you can eat breakfast, as at all Toby Carveries."
"Meal very tasty and fantastic value."
"The prices are amazing for what you get, especially with the option for a bottomless drink."
Cons:
"For the price we paid we'd have been better going to a local supermarket for the same thing but at half the price."
"When we finished and got the bill, we paid full price."
"You can't really complain for £10.95."
"Charged for king size despite then being told at point of getting food this option wasn't available today."
"Very disappointed that I was charged 3.99 for my grandson who is 1 having 3 sausages which I assumed were Free when given to us by the server On the carvery!"
"It's a shame you have to pay extra to get chipolata sausages for your roast dinner."
"Biggest complaint was the bill, after at least 6 attempts, by 4 members of staff including the manageress they still couldn't get it correct."