Toby Carvery Talke Reviews Summary

Food Quality

Pros:

• "The roast/carvery was delicious, veg were cooked well and not overcooked and the four meats just melted, everything was hot."
• "The food tasted lovely."
• "Meal was delish 😋 Desert was just as good."
• "Fabulous first outing to the Toby carvery and we loved it."
• "The food was piping hot, cooked well and was a good roast dinner."
• "The food was delicious."
• "Absolutely delicious. A choice of turkey, beef, gammon and pork."

Cons:

• "£5.49 for a sliced beef bap that has that much fat on it you can not physically eat it."
• "The beef was chewy there was a piece of beef I could not eat because of the chewiness."
• "Everything was very dry in general."
• "Food was horrible, meat was dry as a bone."
• "Bloody awful! Wafer thin meat which disintegrated in the gravy."
• "Roast potatoes were awful."
• "The food from the carvery was quite good, apart from the parsnips, which were over cooked to the point they were rock hard and crunchy."

Staff Service

Pros:

• "Staff always friendly and polite. Nothing too much trouble."
• "The staff were amazing. Interacting with the kids. Table service was fab."
• "Served by and waited on by staff who looked like they enjoyed working there!"
• "Staff always friendly and helpful."
• "Staff always work hard to ensure that the service is faultless, and all standards are met."
• "Very friendly and helpful staff, and a really good choice of vegetables and meat on the carvery."
• "The staff are always very welcoming and friendly. A great little place to eat."

Cons:

• "Only one member of staff dealing with customers with a large queue whilst the duty manager chopped lemons and ignored the customers."
• "Some staff were OK but others were complacent, needs a major overhaul in staff training."
• "Rude staff. Dirty tables. The staff were turning business away because they couldn't be bothered to clean up after paying guests."
• "The staff were not very pleasant. Had no interest at all. had nothing that we ordered on the menu."
• "The person serving on the carvery never smiled once and gave tiny amounts of meat."
• "Service was really bad. We went with our 3 children but we had to wait for fresh meat to be brought out which took over 15 minutes."
• "Pretty poor customer service."

Cleanliness

Pros:

• "The pub was immaculately clean."
• "Restaurant was clean and tidy."
• "The surroundings were clean, comfortable, well presented and welcoming."
• "Eating area was clean and tidy. We had our table wiped down before we sat down ready to order."
• "Went for lunch today had carvery meat was melt in your mouth veg all hot very well planned out in these trying times staff very welcoming and nothing to much trouble for them toilets very clean."
• "The pub was very clean and staff were attentive but not overly so."
• "Very family friendly and helpful, attentive staff."

Cons:

• "The servery was a total mess, vegetables all over the servery top and the utensils had dried up food on them."
• "The carpet round and under the table was littered with crumbs and napkins from previous diners."
• "Food is good but the carvery area, toilets and restaurant were all a bit dirty and we weren't made to feel welcome at all."
• "General surrounds of pub appear neglected and run down. Dirty in many areas."
• "The dining room floor was littered with spilt food yet the staff just ignored the mess."
• "Toilet was dirty."
• "Tables were unclean and full of used dishes waiting to be cleared."