Heavenly Desserts Glasgow, Sauchiehall Street Reviews Summary

Atmosphere & Decor

Pros:

• "Atmosphere was great, staff were lovely."
• "Heavenly Desserts on sauchiehall street was amazing! really cosy."
• "Extraordinary care, Good Quality food. Nice and beautiful environment."
• "Missed a train and walked up to check it out - wasn't disappointed! The decor and atmosphere inside was very nice."
• "Beautiful decor and a relazing atmosphere."
• "Cool space, very friendly staff."
• "The atmosphere and decor/presentation is what I'd say is the only good thing about this place."
• "The atmosphere was fun, and Allix was incredibly nice."

Cons:

• "The atmosphere was lovely and it was something different to what we’d normally eat. The menu is quite extensive so I’d recommended having a good read before you go."
• "Came here recently and I have to say the place has very bad energy. Managers seem pushy and overbearing."
• "Service was excellent as well. The waiter was very nice and professional!"
• "The desserts others had looked lovely and they all seemed to enjoy them."

Service

Pros:

• "The service was really good, not too many people in here so it was calming and peaceful!!"
• "Staff were so friendly and helpful."
• "The waiter was on his own with 12 tables at 1 point and was incredibly overworked but still getting everyone their food and being nice."
• "The staff is too friendly here specially Suparna and other staff who attended us were very friendly and helped us selecting the best desserts."

Cons:

• "The service was awful we were seated and waiting for a long time for someone to come over and take our order."
• "Service definitely was not organized, but the lady that helped us was super nice and apologetic - which was a plus."
• "By far the worst experience I’ve had, waited half an hour for it in the restaurant, didn’t get told how long it would take."
• "Service was very good. Everyone was very helpful and nice and the ambience was enjoyable."

Food Quality

Pros:

• "I'll get what she's getting" with the American waffle, not too sweet as the strawberries were there for refreshing! Finished all, recommend it!!"
• "I ordered the American waffle it was to die for really nice totally recommend."
• "Really recommend the pistachio mochis, they were a pleasant surprise."
• "From rich cakes to smooth ice creams, Heavenly Desserts provides a delightful assortment of sweet delicacies."

Cons:

• "The hot chocolate was terribly small, was gone in two sips!"
• "Got the San Sebastian cheesecake, extremely disappointed it was frozen from the middle."
• "The food was tasteless or inedible. We couldn't bring ourselves to eat maybe more than 2 bites out of each dish."
• "We have six people but only received three glasses of water and three plates. The price of the food is really high, and the portions are very small."

Price & Value

Pros:

• "They serve a wide range of vegan and gluten free options too. Don't miss out on this gem in the heart of Glasgow!"
• "Great desserts - but super rich. I couldn’t finish all of mine 😁."
• "Had a lovely evening with loads of sweet desserts. The food is a little expensive, but worth it!"
• "Upon entering the place, it is classy, this is also the case for their many dessert options they have for any taste."

Cons:

• "Food was delicious but expensive."
• "Comparatively, the desserts were great. It is also much more expensive than other options."
• "Nice dessert place, loses points due to service."
• "Very overrated and expensive. The desserts weren’t that good and macarons were very stale."