Pizza Hut Restaurants Reviews Summary

Service

Pros:

• "Staff couldn’t be friendlier and very professional."
• "Lovely hot food and we were well looked after by Becky who was the only one on shift and was run ragged."
• "But the staff were great, service really good."
• "Friendly and fast service."
• "Pleasant poilte staff .. very lovely waitress lots of eye contact."
• "Staff were really accommodating for my non verbal autistic brother."
• "Staff are always super friendly and welcoming."

Cons:

• "Good food, poor service waited 20 mins to get service."
• "No check back, rubbish service and food below par."
• "Order got delivered wrong twice."
• "The manager didn't want to help his staff out in any way."
• "Unfortunately they do not take cash, the menu is accessible via a QR code and then you pay for your order."
• "The QR code thing is just longggggg it makes everything take forever, you can’t specify allergies or alterations."
• "You have to order through an app rather than in person which was a bit of a faff."

Food Quality

Pros:

• "The fries are amazing and the vegan pizza is good too."
• "Lovely decor, wonderful food (as per usual) and kind staff."
• "The food is always top notch here."
• "Food ordered came quickly and was fantastic."
• "The children's meals are decent value for money, and plenty of variety for picky eaters."
• "Food was great, it was piping hot and come quickly."
• "Enjoyed the pizza immensely."

Cons:

• "The pizzas dont have much flavour."
• "The pizza was short on toppings and although we ordered extra cheese, there seemed to be less than normal."
• "Grim. Dry chicken on the pizza."
• "Only the cinnamon bites were poor and should be removed from their menu."
• "The pizza was so oily it had seeped into the base and it was just awful."
• "The bbq wings had a funky taste."
• "Food was below par on the buffet."

Cleanliness

Pros:

• "The decor was nice and lent itself to a good atmosphere, the restaurant clean and the staff helpful."
• "They have a share deal which is well worth it for money."
• "Very clean and well organised."
• "Everything was clean and well organised."
• "Just popped in whilst passing for a take out salad. Honestly it was such a lovely experience to be treated with kindness and good humour by the 2 members of staff I interacted with."