Grantham Arms Reviews Summary

Room Quality

Pros:

• "Room was so clean and well furnished, bathroom very nice."
• "The rooms were large, well furnished and comfortable."
• "We stayed in the luxury room number 9. Amazing. Clean top quality furniture decent mattress big as well everything you could need and more."
• "Our rooms were spotless, and well maintained."
• "Rooms are very nice better than some upscale hotels. big rooms large bath rooms with fantastic showers."
• "The room was immaculate."
• "The room was beautiful with high standards of cleanliness and a very comfy bed."

Cons:

• "The TV was very small in our room."
• "Very uncomfortable mattress."
• "Our room was not a deluxe one and slightly on the small side but otherwise excellent."
• "The room overlooked the outside seating for the bar & there was a lot of noise until after 11 p.m."
• "Bedhead was thick with dust."
• "The bathroom is a Galley Style and the shower head mechanism was faulty."
• "Although we had specifically asked for a double room the room we were given was made up as two single beds."

Staff and Service

Pros:

• "Staff were polite and attentive which is great when you have young children."
• "All the staff were very good and helpful with a smile on there faces."
• "The staff were all fabulous and very welcoming, and great with the dogs."
• "The staff are so polite, happy and attentive."
• "Staff friendly and helpful."
• "Staff were very efficient, well mannered and tidy."
• "The staff are lovely, very friendly and welcoming."

Cons:

• "Manager I think he was bodybuilder type very arrogant."
• "SHOCKING SERVICE. CALLED IN FOR A FEW BEERS. STOOD AT THE BAR AND WAS TOTALLY IGNORED."
• "At breakfast in the morning it was obvious that the member of staff was unfamiliar with his duties."
• "Staff totally miserable and unwelcoming."
• "Had to ask three times for a baby's high chair."
• "We had to wait 20 mins for service, and when we tried to buy at the bar we were told it was table service only."
• "One blip which wasn't handled well... we booked a suite for my birthday but... they had to move us to a standard room due to a plumbing issue."

Food Quality

Pros:

• "Hotel was very clean and the food and alcohol were excellent value for money."
• "The steak and ale pie is superb."
• "Lovely place, lovely people and fab food… at very reasonable prices."
• "Food is always excellent, and they deal with coeliac gluten free requirements so well."
• "The food is beautiful and cooked to perfection."
• "The meal itself was delicious."
• "The food and service were outstanding."

Cons:

• "The large Yorkshire puddings had no depth to them they were hollow & crisp."
• "Breakfast for 2 with coffees was £28 dried up and had clearly been sat."
• "Our Sunday lunch though was a little disappointing as the chicken was a little dry and the beef a bit tough."
• "Food was on the good side of OK, choice was limited and some dishes had the hint of being kept under the warming lamp a little too long."
• "We had the soup which we both thought was a bit tasteless."
• "The bread was charred... it just tasted burnt."
• "The portions to be small, especially the starters."

Value for Money

Pros:

• "Fantastic spot, beautifully decorated inside and out."
• "Highly recommended to either stay over or for a warm hearty food with a great atmosphere."
• "Prices ok for good quality food in decent portions."
• "Fantastic food good choice of drinks lovely room."
• "The food was amazing so much so, we stayed and ate there most evenings."
• "Lovely surroundings will definitely be coming back."
• "Excellent value for money."

Cons:

• "No way worth £24. Going home for something to eat now!!"
• "Food is not cheap there the bill including 2 coffee's were £36 +."
• "Very limited car park."
• "At £120 not really value for money!"
• "The food is not really value for money."
• "Although we had specifically asked for a double room the room we were given was made up as two single beds."
• "The biggest negative though is the parking situation, compared to the size of the pub, the car park is tiny and with it being on the roundabout parking nearby and walking feels risky."

Ambiance and Decor

Pros:

• "The outdoor spaces are so special here too, you can never have too many fairy lights or too much quirkiness!"
• "Quirky little pub, good decor, open brickwork/beams."
• "Charming pub with loads of character and fantastic service."
• "Very inviting outside, with well kept floral displays and excellent outside seating areas."
• "Lovely pub, which looks gorgeous in the summer with loads of color, with the flowers etc."
• "Lovely atmosphere inside with tiny lights, lots of wood."
• "Beautifully decorated and well presented inside and out."

Cons:

• "Parking is a bit of an issue, but this doesn't seem like something that can be changed."
• "The outdoor seating area is right next to a fairly major road, so was subject to traffic noise."
• "Located on a rather busy roundabout so if you have a room facing the front then you will have a fair bit of traffic noise to contend with."
• "The room overlooked the outside seating for the bar & there was a lot of noise until after 11 p.m."
• "Doesn't look much from the roadside, but it's lovely inside and has a very pretty outside (tented) area."
• "Nice pub and nice outdoor seating but right on a roundabout so expect lots of traffic noise."
• "The external paint was dull dark grey, adjacent to a red painted section. This was a bit off-putting."