The Beech House Reviews Summary

Category: Pub Solihull

Address: 727 Warwick Rd, Solihull, B91 3DA, United Kingdom

Phone: +441212727730

Rating: 4.2
based on 147 reviews.

Staff and Service

Pros:

  • "Big thank you to the manager too who was lovely & very quick to sort out a small chewing gum problem that we had."
  • "The waiter was absolutely lovely and the food was delicious."
  • "Special mention to Gracie, she was amazing and funny, the perfect host :)"
  • "Staff attentive and charming."
  • "The staff were so friendly and accommodating and so patient with the children."
  • "Service was fast and efficient."
  • "Great food, charming staff - shout out to Fleur who was like a great big ray of sunshine!!!"

Cons:

  • "Awful staff they were very rude and were following us we only popped in for a break as we'd been driving all day I was appalled at their hostility."
  • "The only problem for me was the loud music. You do not want that when trying to have a nice meal and conversation."
  • "Both the service and food where very mediocre which is not what I would expect for the prices they charge."
  • "We were spoken to disgustingly rudely, condescendingly, aggressively, with attitude and patronised by an off-duty manageress/owner."
  • "Service was slow and non responsive at times."
  • "Wait staff is really attentive and friendly."
  • "We were received by a completely disinterested waitress."

Food Quality

Pros:

  • "The food was amazing and the service was outstanding."
  • "The food we had was very tasty, and the pinot noir from New Zealand was delicious."
  • "The food was excellent I had the special of the day pink lamb which was delicious followed by the biggest cheeseboard you will ever see!"
  • "Food wise the pizza and burger was good."
  • "Delicious lunch, friendly staff, nice atmosphere, really happy to have come out and had what seemed like a fairly normal dining experience in these unusual times, credit to the staff for their efforts. Food was brilliant too, super tasty."
  • "The meat, Yorkshire and potatoes were absolutely delicious."
  • "The pizzas were absolutely beautiful and flavourful!"

Cons:

  • "The half chicken was cremated and dry."
  • "The food what can I say, well the service was not that great, the food was a disappointment. It came out in parts, for the kids and adults. It was cold and under cooked."
  • "The food was well over priced for the quality."
  • "For what they charge, I expected a much nicer meal."
  • "The food that arrived was nothing like we had before and did not match what the menu said."
  • "Thought very over priced for quality of food. Me and son had bolognese.. Very small portion for price and flavourless."
  • "Seriously Terrible Food, I had to ask for the food to be taken away."

Ambiance and Decor

Pros:

  • "A nice semi industrial, yet rustic feel, liked it."
  • "The outside area has been heavily increased since the pandemic with cover and heat lamps so is pleasant of an evening."
  • "A beautiful well presented restaurant that's actually better inside than out."
  • "The bar area is always clean and vibrant with vases of seasonal flowers adding a touch of elegance."
  • "Lovely and cosy with the wood burner, dogs allowed."
  • "It has a friendly feel too and always nice to see dogs in a pub too!"
  • "Only visited the outdoor area but it was lovely."

Cons:

  • "The only criticism is the fake grass outside."
  • "The atmosphere wasn't the best they had advertise a beach party but it was dead."
  • "As a previous reviewer has noted, the decor is great."
  • "Came for an early lunch and noticed pretty much all staff were eating in the kitchen, presumably having their breakfast."
  • "Also, please clean the toilets, the walls are really dirty."

Value for Money

Pros:

  • "A good variety of food on the higher price scale but worth it for a fancy meal out."
  • "You get what you pay for!"
  • "Bit pricier than average, but totally worth it for the quality service, excellent food, and lovely decor."

Cons:

  • "The food was nice but a little bit small for the price."
  • "The only dawn for was the beer was expensive but I understand prices have changed but we had a few drinks and they were flat."
  • "It's too expensive for what you order!"
  • "expensive drinks a soda water cost 90 pence."
  • "Drinks too expensive, a very mediocre bottle of Prosecco £34!! won’t be doing that again, how can a pub justify that !?!"
  • "The drinks were rather expensive too."
  • "The drinks are a touch expensive."

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