The Boat Reviews Summary

Food Quality

Pros:

• "The food was Fabulous, roast beef and pork, our plates were full and everything was cooked beautifully."
• "The food was really, really good."
• "The food is amazing & the staff are very friendly."
• "The food was really delicious."
• "The Sunday roast here is amazing and the veg served with it is plentiful, fresh, tasty."
• "The meal was absolutely delicious. We had a wide range of main courses and sweets, all beautifully prepared and so tasty."
• "The food was exquisite and the service provided was wonderful."

Cons:

• "Friends fish really tough and dry had to leave it and was sick when she got home."
• "Some of the dishes are so small now so I've downgraded my review."
• "Small slivers of meat, three tiny bits of roast potato."
• "Food arrived in minutes after ordering and 2 meals partly frozen."
• "Our mains were either overcooked and dry, or cold."
• "Bone dry Turkey on a Christmas dinner, hummus which resembled soup."
• "Chicken was quite greasy, I couldn’t finish it."

Service

Pros:

• "We were greeted by Sue on arrival and she couldn’t have been more welcoming."
• "As soon as we entered The boat assistant manager Tammy could not do enough for us very professional."
• "Aidan was very transparent, apologised and I couldn't have been happier to have spoken to him."
• "Staff were very warm and friendly."
• "Staff were friendly and polite."
• "Staffs were well trained, very friendly and professional."
• "The staff were terrific and made me and my family very welcome."

Cons:

• "Ordered two coffees they took ages to arrive."
• "Very slow to arrive at our table, then trying to get a staff member to bring the bill!"
• "Service was efficient but not very friendly."
• "Took forever to get our food and they didn't bring the jug of water we asked for."
• "The waiting staff were inattentive, unfriendly and too busy."
• "Service a bit slow too."
• "Service was slow and staff were stood around chatting rather than actively clearing tables etc."

Atmosphere & Decor

Pros:

• "An excellent country pub, close to Birmingham International station and airport."
• "The food was great, atmosphere was perfect, beautiful decor, and the prices were decent."
• "Great atmosphere and always feels welcoming and cosy."
• "Well presented, scenic atmosphere."
• "The outdoor seating area here is stunning."
• "A lovely place, decor and styling is exceptional."
• "This is a really great pub with good atmosphere."

Cons:

• "The biggest let down though is still the price compared to the quality of the food."
• "Modernised pub which left it feeling a bit cold."
• "The outside areas looked really good but it was too dark to use during our visit."
• "They try to make it look fancy by putting your chips in a plant pot, my 12 quid burger was small and very unremarkable."
• "The service was painfully slow for our party of 9 - 2.30pm booking and we didn't leave til about 6pm!"
• "The portion size is too small for the price you pay."
• "All the fries served were awful."

Value

Pros:

• "The prices were decent."
• "The food and drink options catered very well for our small party of four."
• "The roast is reasonably priced given the quality."
• "It cost us £47 which is reasonable for this area I guess."
• "Food nice, reasonably priced."
• "Good portion sizes, service is spot on."
• "The meals are well presented, always delicious and good value."

Cons:

• "Thought it was a bit pricey for a Ceaser salad with chicken and fish and chips and two orange and lemonade £42."
• "Wasn't expecting a child's portion of fish and chips when I ordered my dinner... Less than 10 chips on the plate and a tiny piece of fish!"
• "Menu seems a bit pricey."
• "Over priced food, small portion sizes, cold and poorly cooked food does not make for an enjoyable experience."
• "Relatively expensive and portions are not large."
• "Considering they add a service charge the meals are 10% more than the menu price."
• "However for me personally the portions were a bit small."