wagamama chelmsford Reviews Summary

Food Quality

Pros:

• "Both the chilli chicken and pork belly ramen were delicious and filling."
• "Love their teriyaki soba with prime steak and chicken katsu curry, good flavour."
• "The vegan chilli squid, which was actually mushrooms in batter and fried, was very tasty."
• "The food tasted nice, although the duck was too salty in the lettuce wraps."
• "The food was very good."
• "Chicken katsu curry as usual was great."
• "The best vegan boa bun ever."
• "The dishes were tasty."
• "Food was stunning as always."
• "The food tasted nice."

Cons:

• "The soup is watery but tasty."
• "Rating service here only 3.0 because during 2 out of our 3 visits, we had to wait for 45 minutes to get the food served."
• "Chicken katsu recipe has changed and sadly it’s now bland."
• "Ordered food from here and they spiked my partner's food with spice, he hates spicy food."
• "The katsu (vegan) sweet potato curry was OK, probably would try something else next time."
• "The transition to be Covid appropriate has been carried out extremely well."
• "Chicken ramen was blander than expected and tea stained egg was runnier than I thought."
• "The young lady that served us was lovely. But sadly when it came to dessert no mint no chocolate sauce sadly."
• "Chicken slightly chewier than before, shame as it seems the chain have changed their recipe."
• "Waited foe about 15mins worth the wait Staff friendly service good, it was quick and efficient."
• "The food was nice but the ordering system was terrible and the should of it’s used paper and pen."
• "Ordered a takeaway through Deliveroo from Wagamama's which we've done numerous times before however this time was highly disappointing."

Service

Pros:

• "Staff were friendly and efficient."
• "Great service was super quick and there was a lot of staff around if we needed anything."
• "Staff friendly and professional, service is great."
• "Staff were great when we enquired about kids food and bent over backwards to get them their meal."
• "Slightly loud atmosphere probably due to the hard surfaces but quietened down after the lunchtime peak."
• "Waiter friendly."
• "The servers were fine, but of course they cannot bring all the main courses together."
• "Nice welcome and quick service."
• "Very attentive. Chicken ramen was blander than expected but ginger mojito thing was tasty!"
• "The young lady that served us was lovely."
• "Modern setting, visually appealing with floor length windows."
• "Always had positive experiences and amazing food at all the wagamama’s I’ve been to."
• "My wife and I celebrated our 24th wedding anniversary at Wagamama's in Chelmsford. Vincent, looked after us and we thoroughly enjoyed our time."
• "We waited foe about 15mins worth the wait Staff friendly service good, it was quick and efficient."
• "The service at this restaurant is always first class and the staff are focused and professional."

Cons:

• "The only downside is their stalls, which are not comfortable."
• "Rating service here only 3.0 because during 2 out of our 3 visits, we had to wait for 45 minutes to get the food served."
• "Service wasn't that great. I was expecting something decent food with service but nothing at all."
• "Slow service, staff refused to bring the food out together saying it's impossible for the kitchen as the different orders take different amounts of time to cook."
• "The service was prompt and efficient, without compromising on the personal touch that made the experience feel special."
• "The food was nice but the ordering system was terrible and the should of it’s used paper and pen."
• "Waited absolutely ages for my takeaway. Had to agree to a timeslot for picking it up but when I got there had to wait another half an hour before it was ready."

Ambiance and Location

Pros:

• "The restaurant itself is a big one with nice views of the street."
• "Modern setting, visually appealing with floor length windows. The restaurant is located ideally in the shopping district of Bond Street."
• "The food was very good. The servers were fine, but of course they cannot bring all the main courses together which is not good if the food for the children comes last. It is too noisy (loud muzac) for me."
• "Would go back as so handy if you are planning on going to the Everyman cinema which is in the same building."

Cons:

• "Slightly loud atmosphere probably due to the hard surfaces but quietened down after the lunchtime peak."
• "It is too noisy (loud muzac) for me."