Black Bull Reviews Summary

Staff and Service

Pros:

• "The staff were friendly and very helpful."
• "All staff members we spoke to were helpful and smiling."
• "Staff very friendly and polite dinner served was very good service was brilliant."
• "The staff here are always attentive and helpful."
• "Very polite staff, good service."
• "The staff member I spoke to was absolutely superb and made changing the booking smooth and stress free."
• "The staff were amazing and kept the kids entertained and the presents were a lovely gift."

Cons:

• "Service wasnt great and the steak was running with blood and didnt get side orders."
• "Food tasted good but the service (though friendly) was very slow, we had a ridiculous wait after a starter for a main course."
• "Whilst at the bar one of the women came over moaning and swearing about it."
• "Can be overly busy and queuing at bar can be too long. Food is ok nothing overly exciting about it."
• "Some days we will have half the menu missing and unavailable, we'll get hairs in our food and cold food."
• "Last night however the experience was slightly ruined by 2 female members playing around with what seemed to be sauces and kept coming out of the kitchen yelling."
• "We had a booking for 6:30 pm.We were shown to our table and then waited nearly 25 mins before we left as no one had attended to take a drinks or meal order."

Food Quality

Pros:

• "The food was amazing will definitely be going back there."
• "The food was great, atmosphere great and staff were super friendly."
• "All of the staff were absolutely amazing and the food was served promptly (and still piping hot!)."
• "The food is beautiful, and there is a lot to choose from on the menu, the food is cooked lovely and always served hot."
• "The food was served hot, juicy and everyone enjoyed their meal."
• "The food was excellent, well priced."
• "The food is always fresh, tasty and outstanding value for money."

Cons:

• "If you didn't have to pay for your meal when ordered, I certainly wouldn't have paid for it. YOU HAVE BEEN WARNED!"
• "So for a good cheap restaurant, this one doesn't deserve much credit."
• "Steak was full of gristle, tomato was black, there were only about 10 chips and the peas were cold."
• "Very Disappointed, booked table for 7.00pm ordered a steak medium but it came well done."
• "Service wasnt great and the steak was running with blood and didnt get side orders."
• "The seating is great. Staff waiting tables are polite and helpful. Food is very disappointing - either overcooked/burned or not hot enough."
• "Never had a good experience here since it's chain run ordered fish & chips but ended up with a hair cooked in the batter."

Atmosphere and Cleanliness

Pros:

• "The opening hours are fantastic."
• "The atmosphere was great, it was busy and buzzing but it didn’t affect the level of service."
• "The pub itself very clean and sanitised."
• "Has had a refurb and looks a lot brighter in the restaurant now."
• "A really great local pub great atmosphere, friendly staff foods well presented, and your made welcome."
• "Clean bright venue, well presented food, great family restaurant."
• "The cleanliness is also at a very high standard."

Cons:

• "The area wasn't secure for animals or children and needed some TLC."
• "Table was dirty as was the chair I was given to sit in. Menu card scruffy and dirty - really off putting before you start."
• "Needs a refurbishment. Carpet and seating areas are in a very poor state. Dirty, falling apart and outdated."
• "Food was good, some staff good but cutlery was dirty and seats disgusting."
• "Saturday night, some very loud people in the bar."
• "As there was live football being shown conversation was non existent above the shouting."
• "Atmosphere was loud! Children screaming 😱 young lads swearing 🤬."

Value for Money

Pros:

• "Where else can you buy two full English breakfasts and 2 delicious coffees for Under £10."
• "Big plates loaded and price is very good too."
• "The food was really yummy and good value for money."
• "It’s unbelievably good value too."
• "The food comes out quickly and is plentiful."
• "Food was served very quickly and tasted lovely for the price you pay."
• "Lovely meal here and two meals for £10.99 a bonus."

Cons:

• "The Christmas vegetarian meal deal was extremely poor value for money."
• "However, the Christmas vegetarian meal deal was extremely poor value for money."
• "If you ask for more rice with your meal you be charged almost 5 pound for a pack of microwave rice."
• "No raspberry trifle cheesecake available and the Christmas pudding brownie was tiny."
• "I've never seen such a small portion of sweet potato fries for that money!"
• "Greene King need new buyers. We are talking sub Wetherspoons fare here."
• "Very disappointed with the sunday roast dinner. The food served was appalling, it tasted cheap and nasty."