The Phoenix Reviews Summary

Service

Pros:

• "Staff were really friendly and brought life to the place."
• "Staff were friendly. Definitely a good place to start."
• "Excellent staff during day and noon."
• "Service was absolutely lovely no fault at all."
• "Fantastic service here and food is great! Dale what a legend such a good chat and really concerned about customer welfare."
• "The service at the Phoenix is absolutely great, the staff are friendly and never have a problem on nights out. Courtney especially always makes me feel welcome when I visit."
• "Service was fantastic and so many activities available to have a fun night."

Cons:

• "Awful service. We were at the bar from 8.50pm waiting to be served. The waitress ignored us for 10 minutes and decided to serve other customers, flirting with them along the way."
• "AVOID THIS PLACE!!!! This is a grotty pub aimed at students, staff have serious attitude problems and are rude with no manners."
• "The British lady with glasses from the downstairs bar was rude when encountered with a problem at the pool table outside."
• "Staff members give bad attitude too."
• "Power hungry bouncers at this club."
• "Owner and bouncers wouldn’t let us in and violently kicked us out for absolutely no reason and without explanation."
• "Unprofessional and rude lady at the bar."

Food

Pros:

• "She ordered pork ribs which was great and big, and mine was burger (forgot about the name) and was big (very big for me) but taste soooo good!"
• "Went here on Tuesday or Wednesday for their 25p chicken wings! Cheap but tasty, with their very spicy sauce, just great!"
• "Food was great."
• "The BBQ pulled jackfruit with sweet potato fries were absolutely delicious."
• "The chicken wings were the best I’ve ever had."
• "We got the tray to share with some extra nachos and it was more than enough. Everything was so good, especially the guacamole."
• "The buffet was just wow!! I have no other worlds to explain it, it more than exceeded our expectations and everyone comment on how lovely it was."

Cons:

• "Possibly the worst pub food in coventry."
• "Went in the Phoenix earlier and ordered a chicken curry. Imagine my surprise when it arrived not with rice, etc., as per the menu, but in a stale roll with less than fresh salad."
• "Ordered Nachos to share and i would of been disappointed if it was described as a light bite for one, easily twice the price of what you'd get anywhere else, they also came out cold."
• "Food - 1 star. You will eat it but not enjoy it."
• "Wing were really dry and burnt-ish."
• "Food tasted awful, either a microwave readymeal or reheated and to add to it, overpriced."
• "The food could be cheaper given the quality (average at best)."

Atmosphere & Entertainment

Pros:

• "Perfect environment perfect music hip hop pop rock mix."
• "A very nice welcoming atmosphere and great craft beer range."
• "Always a good atmosphere and some good variety of drinks on tap."
• "The Phoenix has one of the best atmospheres in Coventry."
• "Pub was sick though, great beer and great music."
• "The atmosphere is also really good and it's a nice place to watch sports."
• "Great atmosphere, decent crowd and good cheap food."

Cons:

• "AVOID THIS PLACE!!!! This is a grotty pub aimed at students, staff have serious attitude problems and are rude with no manners."
• "Basically now a expensive weatherspoons, the veggie options have all but gone, and what once was the alt music bar has now turned into a generic sports bar with only a corner of what it used to be..."
• "Corona hasn't helped with the aesthetics of this place either, looks desolate all the time."
• "It's disappointing that a bouncer ignored people being harassed and found it funny."
• "A absolute dive, weird looking students and odd balls and a few fruitcakes too, goths and skaters...this is not a classy place at all."
• "The floor was very sticky."
• "Ambience - Casual meet-up with friends, dirtier than others."

Price & Value

Pros:

• "Went here on Tuesday or Wednesday for their 25p chicken wings! Cheap but tasty, with their very spicy sauce, just great!"
• "They actually have a range of taps with a rotating selection of craft beers. I'm here now and there's an Anarchy Brewery tap takeover, so some quality craft beers on, and as it's a Thursday they're at a cheap price £3.50 for strong 8% imperial stouts."
• "One great thing is the 12 month refillable mug for £15 for bottomless tea or filter coffee! Well worth it if your in the uni buildings close by or pass it on way into work or uni!"
• "The burgers are good prices considering the quality and the inclusion of a drink."
• "Really good value for money too!"
• "Because it is aimed at students the drinks are reasonably cheap."
• "Great little bar with great food and drinks reasonably priced. Very suitable for students."

Cons:

• "Very over priced for drinks there too."
• "Extremely expensive, I ordered 2 drinks and paid £18."
• "Went this week for a dinner and I think this is a recent thing but everything seems to have gotten really expensive."
• "It is unreasonable to charge £2.15 for a small coca cola."
• "Maybe a little to expensive for a place so close to the student centre of Coventry Uni."
• "The price for your average pint is a little high for my liking."
• "Drinks slightly pricey for a student type pub but not too bad, not sure if they maybe have drinks offers at night as I visited in the day."

Security & Safety

Pros:

• "Door staff were very professional and ignored the horrific abuse they received, always feel safe when I visit here."
• "The staff are friendly and professional. Only been in once during the pandemic and they clearly demonstrate how seriously they're taking the safety of their customers."
• "The best atmosphere in Coventry and the nicest security staff (especially the front door) I have ever or will ever meet."

Cons:

• "Was spiked here previously to the point I thought I was dying, multiple friends said the same thing."
• "Power hungry bouncers at this club."
• "Owner and bouncers wouldn’t let us in and violently kicked us out for absolutely no reason and without explanation."
• "At some point the Campbell replaced the competent security team with an unprofessional gang of 18 year old idiots."
• "It's disappointing that a bouncer ignored people being harassed and found it funny."
• "BUT NEVER GOING AGAIN. If your brown or black u defo have to wear fancy and need to show money funny that's is :)"