Lodge on Loch Lomond Reviews Summary

Accommodation

Pros:

• "We had a room in the Lodge, not far from the main Hotel with fantastic views of Loch Lomond, the room was very comfortable, and had everything you needed."
• "Stayed in a Corbett room with great view out over the loch and surrounding hills."
• "The room had a stunning view and lovely modern bath and was ideal until the water supply stopped."
• "Our room was Deluxe Corbett Double and the view to the lake was fantastic."
• "Room 308 does not have direct views of the loch but it is spacious, very well equipped and very toasty warm."
• "The room was very spacious, in good order throughout and very clean."
• "Rooms are very spacious and comfortable with lovely views over the Loch from on your balcony."

Cons:

• "There was an awful water spot above shower in our room."
• "We were woken early by a skip being filled near the room."
• "Even found some spider webs in our room this morning."
• "The bedrooms and hallways are not special which I think they should be for this price."
• "The sheets and comforter (duvet insert) is not soft. There is no fitted sheet with a flat sheet then comforter. There is no duvet cover on the duvet. There is no AC in the room, so it was very hot in the room."
• "Overnight the room was uncomfortable too warm and the bed sunk into the middle it wasn't the best nights sleep."
• "Rooms are a mix of quite dated and modern fittings - like refurbishments over the year have only been partial."

Service

Pros:

• "All the staff were excellent with him."
• "All members of staff who attended us were courteous, friendly and professional."
• "The staff who were met over the weekend couldn't have done anymore for us."
• "Your staff were delightful and exceptionally attentive but not at all obtrusive."
• "All staff we encountered were fantastic."
• "The staff were welcoming pleasant polite, we had a fantastic couple of day at The Lodge on Loch-Lomond."
• "The staff were really friendly and helpful."

Cons:

• "Just a shame the owner wouldn't move their car from the disabled space for a guest, which spoilt an otherwise fantastic stay."
• "The staff are all quite young and they don't seem to have been given training or ongoing support, leading to service issues."
• "Owner cancelled the wedding 24 hours before the event."
• "They need to work on customer service now to make sure they have customers for the new facilities."
• "When the bill came I was surprised to see that they had made a mistake and only informed me when paying the bill."
• "All the staff were lovely with the exception of one, unfortunately the one that served us our dinner, I don't think she even realised, but she was very pushy and rude."
• "I have to agree with other reviews, the service was awful, at one point there is was more than one waiting staff per table and we still had to wait a long time for someone to bring drinks over."

Food & Dining

Pros:

• "Breakfast was very good with a balanced variety of cooked and continental style foods."
• "Great food, nice ales and a lovely place for a wedding."
• "The food was delicious and varied and had a true Scottish flavor."
• "Always love the food, it’s so tasty and great combinations of flavors and decent Portions."
• "The quality of the food excellent! Highly recommend the chicken schnitzel."
• "The food was well presented and very tasty."
• "The food was really excellent with some top notch vegan options."

Cons:

• "Food was okay, and drinks were bloody expensive!"
• "Definitely don’t dine here awful food, strange food combinations and no menu choice massively overpriced."
• "Even worst breakfast than dinner."
• "But the evening food service was dire. And far from what we expected."
• "Not happy at all with the food, the evening meal was very poor."
• "The food wasn't great. I thought the menu was a bit sparse."
• "The breakfast itself lacked the finesse of previous years."

Facilities & Location

Pros:

• "Relax and unwind in Saunas that undoubtedly have some of the Best views in the world!"
• "The thermal suite and rascal mud chamber. It was really good! great view and the thermal suite includes to saunas a steam room and showers."
• "Spa so relaxing."
• "The setting is incomparable, the accommodation excellent (but not fussy) and, above all, the staff are outstanding."
• "The setting of this hotel and its vistas are as gorgeous as you imagine."
• "The facilities we used was the himalaya salt sauna, herbal sauna, steam room that had a citrus scent and my favorite the heated loungers are superb."
• "Spa facilities and pool are an added bonus."

Cons:

• "Wasn't informed that restaurant is under renovation so meals in a cafe like room with small tables & no atmosphere."
• "This on top of the slow restaurant service is not a hotel we would recommend."
• "Hotel lovely terrible entrance and very untidy on the loch side weeds and old tables a bit of a mess."
• "Needed to use the disabled space. Able bodied owner refused to move their car from the space."
• "Hotel is still nice to stay in. We had the usual room with sauna, nice balcony and view. Downside, it seems to be almost like some kind of dog hotel now."
• "My only criticism would be the awful signage, and it is awful."
• "Car parking is really poorly laid out and the one way system isn't signed at all leading to confusion."